Hi, We purchased a single-user subscription of TeamViewer, and the email ID is [removed per Community Guidelines]. The Invoice number is [removed per Community Guidelines]. However, it's still showing free, and I am not able to access and add devices.
My personal device has been blocked due to it having been used with a now defunct company account with an unpaid invoice. The company went bankrupt in late 2023, no longer exists and there is no way the invoice can be paid. I was just on the telephone with support and they said due to this special situation my device will…
Hello! I've attempted to activate my account several times now, but I have not received the email in order to verify my account/device. Given I need to work with this, please rectify this as soon as possible.
I am trying to get into my account. I am trying to set a password, but I never get the password reset e-mail. I try to contact support, but only licensed users are allowed to do that. I am trying to access my account under [removed per Community Guidelines] I had to create another email account here just to be able to post…
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I need to remove my Teamviewer Account from free license to join Company License. My admin cannot add me to the company license because it indicates I'm already registered to a free license. Any suggestions please?
I have been using the free account to help my mother keep her computer secure (I'm a network engineer). We both have our own free accounts, and have not had any issues for years. A couple of months ago she got a new computer because her previous one had died. When we reinstalled TV on the new computer I attempted to sign…
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