I added another computer, but was told that I already had 3. I then asked for the account to be reset so that the new computer could replace the old one. The reset was done. Now it shows that my account is a free one and I am therefore not linked with my paid licence. How do I resolve this?
Problem connecting, message session code expired, why doesn't it work for me?. I recently bought a single user license for TeamViewer remote access, access to up to 3 devices. You will see in the picture a red circle where I want to enter a number to connect remotely. And you will see in the second picture a window opens…
I'm beyond frustrated. I've used TV for many years without issue. Now all of a sudden my license doesn't show up and it thinks I only have the free version. Reached out to support and all they send me is the same stuff that shows up on knowledge base, but nowhere does it ask me to activate my license. I knew it was…
I had a basic business account with access to Three devices, I applied for a trial but I cancelled days after starting day, the trial expired and now I cant access my three chosen devices unless I buy an add on or upgrade the license. How I can get back my Business license?
I have been trying to cancel your subscription for several days. I’ve wasted a significant amount of time on this—many hours of my valuable time. Eventually, I decided to go ahead and purchase the license for next year. I did so, but I am still shown as a free user without an active license. As a result, I am unable to use…
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Hi everyone, I am hoping to get some advice on how to resolve a licensing issue. The Situation:We recently tested the TeamViewer Business trial for 30 days. After the trial ended, we decided not to purchase a subscription and intended to revert to the free version. The Problem:We are currently unable to make any…
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