Steps: I'm using a teamviewer free license. I add 4 managed devices without knowing the limitation is 3. Then I deleted the 3 devices and there's only one managed devices. Result: Using the teamviewer client, I got the prompt "TeamViewer is free for personal use on a limited number of devices. You have reached the limit of…
Hi all, I followed the below link & listed my devices to request my license reactivation. I submitted this a few days ago but still no joy, any ideas how long reactivation takes? Thank you in advance for any help/support…
Hello I have been attempting to get this issue fixed for months, but I am turning up empty corners. My ios device running the TeamViewer app, seems to be blocked when attempting to access my devices remotely. What doesn't make sense is it is only my ios device that cannot remote into my other devices. When using many of my…
Dear Support Team, Can you please help me for one of our customer getting error as "sorry connections had blocked because of overdue invoice". Customer ticket ID is [Removed as per Community Guidelines]
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Been all over website signing in multiple times doing it all repeatedly. Chat robot unresponsive. Cannot create a support ticket - {"code":"internal_error","message":"We're sorry, but something went wrong."} Called support and after confirming I am a free user was hung up on multiple times. Haven't even used the software…
I cannot open ticket. Teamviewer is not providing proper instruction to cancel the Individual Subscription. Eventho I am paying over [removed per Community Guidelines]for it, Teamviewer is calling this "FREE" subscription.... I need to cancel the subscription. Please help.
I ma a Work Pro Remote member. I am being listed as a free meember even though my subscription is on automatic renewal thru 3/24/25. I amb eing kicked off the site after a few minutes. How do I correct Thnaks
I made a purchase for remote access on 28th January. It was done through teamviewer hk through AliPay. Here is the info: As of 30th January I still see free license in my console. Also I am unable to login through the desktop application, tells me I've reached the maximum allowed devices. Hope I can get a fix reasonably…
I just purchased a new TeamViewer Business Plan (Single User) that I need to use urgently. I did receive the TeamViewer order confirmation email. However, I did not receive a separate email with my invoice. When I try to sign in to customer portal, it says I have not activated my customer portal account and gives me a link…
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