We only have 7 administrators however when 2 or 3 max administrators are using teamviewer the others can use it the get the attached error. We reached the max concurrent sessions which is not true. Why is this happening?
I have a free account but received a charge for [removed per Community Guidelines]without warning. I haven't even used teamviewer in forever. How do I get my money back?
I've paid for the teamviewer remote access plan and my credit card is already charged, however i have only received the order confirmation email but not the email for the invoice and license activation. On top of that, my customer portal is not showing any invoices/subscriptions update either. Please help.
licence expired/renewed a couple of days ago. paid invoice online and recorded as paid but can't activate account and remains stuck on FREE. Have followed support but get the following error when trying to activate. "Sorry License couldn't be activated. there is another license on the account, please contact Customer…
I received your email "Your TeamViewer order confirmation" yesterday at 14:56 (CET), but until now I have not received the email with the activation code, so I cannot use TeamViewer in its full functionality. An active subscription ([Removed as per Community Guidelines] - TeamViewer Remote Access) is visible on my Customer…
Hello please help I purchased plan three-device one single user license [removed per Community Guidelines]. My small comp has 3 people working I am able to add other device on my account on my managed device (PC A). In side the account, I see feature "Add device/ add Teamview ID and PW" I am able to remote access/transfer…
But I didn't receive my full refund, while my licence has been revoked. I tried to reply by mail on my refund ticket but it said it was closed.
As part of vendor support received for specific application, they are installing TeamViewer Host in our machines, they own a full license for TeamViewer, however, we are not sure if the Host installations in our environment need a separate TV license or these are covered from the vendor full license?
I received an activation code but when I activate it it says Sorry, the license couldn’t be activated. Account has existing company configuration, which is incompatible with this license. Please use an account without a company setup what it means ? thx
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