servicecamp support
Please use this board to discuss anything related to TeamViewer Servicecamp.
Discussion List
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Merged: Good evening. I used the program only on my devices. Not for commercial purposes. Why was I…This discussion has been merged.
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Can someone help me connect my computer to WIFI on my HP ENVY 6455e printerTeam Viewer, Sam Warner helped me before. I got connected to the printer WiFI & was able to pri…
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Auto close tickets closes all the tickets?how does auto close work on tickets? Is it normal that it closes all the tickets according to the p…
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Finding deleted ticketsAnyone know where to find deleted tickets, the data is skewing reporting for me and would like to s…
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Files from Requesters are coming in as CorruptedWe have noticed recently that files from requesters are coming in as corrupted when we open them. T…
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Servicecamp going very slowHello TeamViewer community Any ServiceCamp users out here? The past few days we are having some iss…
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Can a senior individual/client log in at Organisational LevelCan a senior person in an organisation log in at Org level to see all tickets raised by his/her sta…
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Customer Email NotificationsThis is out current template. <p>"{ticket_subject}"</p> <p>Your ticket …
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ServiceCampIs there a way to add new status to tickets. Presently there are 4; open, closed, waiting for cust…
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Is there a fix for TeamViewer not generating ticketsWe are seeing two intermittent issues New email requests to our HelpDesk from our customers interm…
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Merged: Remote cursor does not follow correctly so I can't click to control!This discussion has been merged.
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Ticket ID counter formatIs it planned to add a prefix to the ticket counter where you could enter a letter combination, pos…
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Teamviewer - Servicecamp Outlook Addin is no longer workingHello, The Teamviewer - Servicecamp Outlook Addin is no longer working. In fact, it is no longer av…
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Servicecamp Integration with Host Module?!Hello, We have started looking into using Servicecamp as our ticketing service as it could simplif…
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TeamViewer Showing FreeI use my company mail for TeamViewer but it shows Free, other co-workers can access the TeamViewer …
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How a end-user create a ticket and set the priorityHow a end-user create a ticket and set the priority diring the creation? I also saw somewhre that…
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Own Mail ServerI am having problems with using my own mail server with service camp. I am running exchange 2016 a…
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Can't receive trusted devices authorization linkHello I have a big problem with with my TeamViewer account which is that I can not receive the co…
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Service Camp: Can a username be changedWe use email addresses as the username. When people change their name, can we change their usernam…
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Service Camp and Power BI IntegrationHey guys, I have setup my Microsoft Power BI and Service Camp integration using the "User G…
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not allowing me to change passwordHello I am currently unable to use teamviewer because it will not let me change the password. It ha…
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Does Servicecamp come with licensing for the remote tool?I've been testing the Servicecamp service for the ticketing system and have used the remote tools (…
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Merged: Hi. I am not using the program for commercial use. please remove the restrictionsThis discussion has been merged.
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Host connections are extremely slow and disconnect without warning.We are having issues today with people launching our host connection for support. It shows them in…
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Please would like to close down my free teamviewer account. Please what's the next step.Having issue to close down my account.
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how to map a network detected /discovered drive FR4-210Please help me map a network discovered network drive model FR4-210
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Power BI and Tableau reporting not working with Service CampI tried to follow the instructions here https://community.teamviewer.com/t5/servicecamp-Knowledge-B…
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ServiceCamp EmailI am our service camp and corporate admin. I removed one of our users accounts and it still shows …
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Logging into another computerI work from home and when I try to access my work computer it does not connect. It says that the co…
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