servicecamp support
Please use this board to discuss anything related to TeamViewer Servicecamp.
Discussion List
-
Disable automatic ticket creationHello, I found the option "To create Ticket´s via mail" but I can not disable these fun…
-
Outlook 365 server connection errorI get the error Incoming connection failed with the following error: LOGIN failed. Not connected. N…
-
Any way to export all previous tickets with full info?I am moving from Servicecamp to an opensource ticketing system. I know I will not be able to do a …
-
Service Camp unreasonably long load timesWhat is going on with Service Camp lately? Login issues, timeouts and now ridiculously long load t…
-
Service Camp Dying?Is service camp a service worth getting into, reading posts from various users it seems they arent …
-
Service Camp Login Timeouts?Recently, we have been having issues where our accounts will timeout and have to re-log back in eve…
-
Ability to Join / Merge / Split ticketsHi Team, One very nice feature we are missing from a previous ticketing platform is the ability to…
-
Replies to tickets, timing out. Also constantly losing mail server connection with teamviewerAll of a sudden, with no change to our network, when we as admins send emails back to our customers…
-
Change domain *.servicecamp.com to custom domainI want to know if it's possible to change the domain. For example, the domain in Servicecamp is &qu…
-
Merged: Good evening. I used the program only on my devices. Not for commercial purposes. Why was I…This discussion has been merged.
-
Can someone help me connect my computer to WIFI on my HP ENVY 6455e printerTeam Viewer, Sam Warner helped me before. I got connected to the printer WiFI & was able to pri…
-
Finding deleted ticketsAnyone know where to find deleted tickets, the data is skewing reporting for me and would like to s…
-
Files from Requesters are coming in as CorruptedWe have noticed recently that files from requesters are coming in as corrupted when we open them. T…
-
Servicecamp going very slowHello TeamViewer community Any ServiceCamp users out here? The past few days we are having some iss…
-
Can a senior individual/client log in at Organisational LevelCan a senior person in an organisation log in at Org level to see all tickets raised by his/her sta…
-
Customer Email NotificationsThis is out current template. <p>"{ticket_subject}"</p> <p>Your ticket …
-
ServiceCampIs there a way to add new status to tickets. Presently there are 4; open, closed, waiting for cust…
-
Is there a fix for TeamViewer not generating ticketsWe are seeing two intermittent issues New email requests to our HelpDesk from our customers interm…
-
-
Merged: Remote cursor does not follow correctly so I can't click to control!This discussion has been merged.
-
Ticket ID counter formatIs it planned to add a prefix to the ticket counter where you could enter a letter combination, pos…
-
Teamviewer - Servicecamp Outlook Addin is no longer workingHello, The Teamviewer - Servicecamp Outlook Addin is no longer working. In fact, it is no longer av…
-
Servicecamp Integration with Host Module?!Hello, We have started looking into using Servicecamp as our ticketing service as it could simplif…
-
TeamViewer Showing FreeI use my company mail for TeamViewer but it shows Free, other co-workers can access the TeamViewer …
-
How a end-user create a ticket and set the priorityHow a end-user create a ticket and set the priority diring the creation? I also saw somewhre that…
-
Own Mail ServerI am having problems with using my own mail server with service camp. I am running exchange 2016 a…
-
Can't receive trusted devices authorization linkHello I have a big problem with with my TeamViewer account which is that I can not receive the co…
-
Service Camp: Can a username be changedWe use email addresses as the username. When people change their name, can we change their usernam…
-
Service Camp and Power BI IntegrationHey guys, I have setup my Microsoft Power BI and Service Camp integration using the "User G…
-
not allowing me to change passwordHello I am currently unable to use teamviewer because it will not let me change the password. It ha…
Categories
This Week's Leaders
Popular Tags
- Issue 1,441
- TeamViewer 15 1,402
- Android 1,314
- Question 1,282
- Windows 1,267
- TeamViewer 14 1,256
- macOS 726
- Linux 664
- iOS 576
- TeamViewer 12 372
- Remote control 346
- Other 337
- Management Console 320
- Technical question 319
- Changelogs 278
- Commercial usage 276
- remote access 232
- Tech Support 213
- TeamViewer 13 206
- Ubuntu 199
- Account 171
- Meeting 141
- Host 138
- Support question 135
- QuickSupport 134