servicecamp support
Please use this board to discuss anything related to TeamViewer Servicecamp.
Discussion List
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close servicecampWe don't want to use servicecamp, is it possible to end What is the procedure to delete this ? -
Customer email notification - custom fieldDear all, i just added a custom field "Resolution" Text filed type and i would like to a… -
Forwarded Emails don't Create TicketsI'm trying to leverage our companies existing Zendesk implementation to forward my IT team tickets … -
JumCloud IntegrationIt would be great if servicecamp could have integration with JumpCloud, so that users could autolog… -
Customize EmailsI am trying to change what informatioin is sent to my customers when tickets are create, updated or… -
Tickets automatically closeHello, We need to change the time when an open ticked status automatically changes to closed. How… -
Fields used in email responsesDear I'd like to know more information about the fields for replying to the ticket emails created … -
Own Mail Server using IMAP with TLSHi, I am trying to add our own mail server to Service Camp but keep getting the same error message… -
Cannot sign int ServiceCampI cannot sign into ServiceCamp because of following error: Cannot create new servicecamp since you… -
Cant add Own Mail server, "This email address is already in use for a customer. Please use another eTrying to add our support email address as “own mail server”. (Office 365) In the past emails had … -
Import users or Active Directory integration.My company has a TeamViewer Corporate licenses and we discovered this past week that we have more f… -
Detailed reportHello! I'm looking for a simple way to get more details in the reports, like a list of tickets … -
"Email address is blocked. Please unblock it before creating ticket"? What the heck does that mean?I logged in to my ServiceCamp account and attempted to create a new support ticket on behalf of a c… -
Emails when customer creates a Ticket being sent to spamhi, When a customer creates a ticket, the email response from service camp is being sent straig… -
email domain changeI contracted to do support for another company and I had set up servicecamp for that company. That… -
Connect servicecamp to OutlookHi, I'd like to be able to view my tickets from Outlook. Is this possible? Thanks -
How to activate Servicecamp - Corporate licenseI have Corporate License but I don't see an option to activate Servicecamp. Is there any document o… -
New ticket from Outlook with attach file, in servicecamp appears file winmail.datHi, When an user creates a new ticket from Microsoft Outlook and attach it a file, it’s not possib… -
Template field: {service_agent} not populatingI've added the field {service_agent} to our new ticket templates so we could see who had entered th… -
Servicecamp New Ticket notification to be sent to all agentsHi I am the main user for the service camp and I have 2 other agents. However, only I get the not… -
"Returned mail: see transcript for details"We received two tickets with the above quoted Subject line. The body includes the text "<&l… -
customer portal accessI have been created a Customer Portal in ServiceCamp. How to publish an URL for inviting end custom… -
Creating New CustomerI have a customer that is trying to creat and account to login into servicecamp but keeps getting a… -
Compliance and ServiceCampI am wanting to utilize ServiceCamp for a debt collection law firm and and trying to find more info…
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Wrong agent showing on commentsI am the admin on our Servicecamp account. If I view an agent in the admin section, any message I … -
Help us to improve your servicecamp experienceDear servicecamp users, We want to increase the value you receive out of servicecamp and improve y… -
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disable "I am not a robot"Good morning, I want disable "I am not a robot" request on log-in customers form, is the… -
Set a customer or organisation to not receive email notificationsGood Afternoon to the Community. Is it possible to set a customer or organisation to not receive … -
emails issuesHi Lots of trouble with email / pop and ticket creation is there a mail size limit ? a attachmen…
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