servicecamp support
servicecamp support
Discussion List
-
Office 365 Shared Mailbox As Own Email ServerHello, It seems that including IMAP credentials to use an Office 365 shared mailbox as own email s… -
CC people with ServiceCamp TicketsI'm trialing ServiceCamp. I can see how to create a ticket for an individual, however, sometimes ot… -
-
Translation of fieldsHello, I have the same problem. First, the customer portal was configurated in French. I wanted t… -
Servicecamp for Outlook 2016Hi I have tried to download the Servicecamp Add-In for Outlook 2016 but it takes me to the Outlook… -
Service Camp Expired even have license from TeamviewerDear Team Please help to reactive my Service Camp license, it's already expire even me have activa… -
How to delete a ServicecampHello, after a 2 Months testing Phase with Servicecamp, we have decided that Servicecamp is not the… -
Any QuestionsHello everyone, I need to ask some questions: 1) is there the possibility to import a directory in … -
Manual translate every words in Customer PortalPlease, add customizable any english word from Customer Portal to make them translate to any langua… -
Need help with ServicecampHi, I'm struggling to properly evaluate the Servicecamp feature of TV12 or find any meaningful i… -
Direct email?If you answer here you will send an email to your customer?If you answer in service camp chat you w… -
Two ServiceCamp Questions1. Is it possible to add another status? I want to add on call Pending Parts? 2. I tried the &quo… -
ASKING ABOUT THE SERVICECAMP DETAILS.Dear Esther, Im from a sale team - from Viet Nam. After I watch the video about service camp, Im … -
Changing requester fieldhow can we change the requester field to say Email not requester.. an example... -
SC still shows "Trial expired" after switch to subscriptionWe have tested SC with our normal subscription. After the test has been expired we switch to the su… -
Ticket FieldsHello I need to know how I can dsiplay the new tickets fields I created when the costumer creates o… -
Disable automatic ticket switchingAt present, if you create a new ticket or respond to an existing ticket, it automatically switches … -
ServiceCamp - getting startedI'd like to get started with ServiceCamp but am having trouble finding suitable information. e.g. … -
Costs through material at the supportHello everybody, I am currently setting up the service camp for our internal support. It strikes m… -
Change layout of managing ticketsPlease allow to change layout of managing tickets page or for now, only resize of columns. Columns:…
-
Notification when changing Inbox for ticketIs it possible that the person who handles a particular box received notifications of applications …
-
Access to a specific ticketHow do I give someone (not the requestor or the agent) access to a ticket? We often have to get a… -
Announcement: Servicecamp outbound IPs has changedPlease be informed that on Sunday, September 30, IP addresses used for Servicecamp outbound connec… -
Ist deutscher Support möglich?Hallo Weil es mir leichter fällt wollte ich fragen, ob es auch deutschen Support gibt? -
How to enable inbox descriptions and icons in Customer Portal without Sign In?How to enable inbox descriptions and icons and change language to polish in Customer Portal without…
-
Direct support emails no longer generating ticketsSuddenly people sending emails requesting support to our support email address are no longer genera… -
Themes and articlesI am unsure how to use that feature. Am I right in thinking that it is meant to be a form of wiki f…
-
Incorrect Reply To AddressHi everyone I've started experiencing an issue with the emails generated by ServiceCamp. When our… -
Manual override for disabled email notifications in new ticket creationAt present there are only two settings for the email notifications (customers) when creating a new …
-
Changing the subdomainAt present it isn't possible to fully personalise the subdomain. .servicecamp.com is always added. …
Howdy, Stranger!
Support Forum
Popular Tags
- Issue 1,357
- TeamViewer 14 1,281
- Question 1,252
- TeamViewer 15 1,163
- Windows 964
- Android 955
- macOS 499
- Linux 487
- iOS 394
- Other 351
- TeamViewer 12 346
- Management Console 262
- Technical question 215
- TeamViewer 13 199
- Commercial usage 184
- Ubuntu 135
- Frage 101
- TeamViewer 11 87
- License query 76
- mac 75
- Customer Portal 68
- Tech Support 61
- General 59
- TeamViewer 9 55
- Meeting 54
