servicecamp support
Please use this board to discuss anything related to TeamViewer Servicecamp.
Discussion List
-
Licence Renewal for commercial useI originally had a commercial licence which has since expired and am unable to get the licence rene… -
Labels or TagsDoes ServiceCamp have the ability to add Labels or Tags to requests? -
ServiceCamp and Teamviewer Remote LinkingDoes anyone know how to marry service camp requestors with their current Teamviewer endpoint connec…
-
Is there an API for Servicecamp?just wondered if there was an API for servicecamp, would be great if we could pull ticket details i… -
Changing User which created the ticketHi I would like to know when the functionality to be able to change the end user which created the… -
Servicecamp has been running very slow the last few daysIt can take quite a while trying to load tickets or view the reports, hangs for a while with the &q… -
Importing customers from TeamViewer?Do I have to add every customer in TV manually in ServiceCamp? No import function from TV contact l… -
External mailbox disconecting from SMTPWe need to enter password every few minutes because there is this error: -
blocking ticket creation from specific email addressesHi, We have an email address that broadcasts a message out to all users, and I wanted to stop ser… -
Generate reports based on Inboxes categoriesHello, We would like to have a reporting function where we can see number of tickets opened sorte… -
ServiceCamp not workingHi! I'm making some tests in my company as we're evaluating the tool. I'm running some tests wi… -
House of siam restaurantDear customer service I need help asap **Please do not post TeamViewer IDs** Regards P. Panse… -
Importing customers to ServicecampAlltough asked before I don't know that this have been answered: Is there or will there be a way to… -
Prevent opening of tickets again.When the customer responds to a closed ticket, the ticket becomes open again. Can we prevent a tick… -
Localize the subject of ticket e-mailHi, How can I make the e-mail subject of Servicecamp for new tickets in Turkish? (New ticket create…
-
New Ticket NotificationHi Guys, is it possible to remove the ### Please type your reply above this line ### from the email… -
Import Freshdesk TicketsIs there a way to import tickets from another system like freshdesk into servicecamp? -
Is there a public access (link) to the customer's ticket?Do you want the customer to see the history of the ticket? Ideally secret link ... The response of … -
How to automatically assign time spent in Teamviewer sessions to a servicecamp customerWe have purchased licences for service camp assuming it integrates to Teamviewer, we want every tea… -
Importing customers from TeamViewer to ServiceCampIs there any way to add contacts from teamviewer contancts into Service Camp, Propably as customers… -
close servicecampWe don't want to use servicecamp, is it possible to end What is the procedure to delete this ? -
Customer email notification - custom fieldDear all, i just added a custom field "Resolution" Text filed type and i would like to a… -
Forwarded Emails don't Create TicketsI'm trying to leverage our companies existing Zendesk implementation to forward my IT team tickets … -
JumCloud IntegrationIt would be great if servicecamp could have integration with JumpCloud, so that users could autolog… -
Customize EmailsI am trying to change what informatioin is sent to my customers when tickets are create, updated or… -
Tickets automatically closeHello, We need to change the time when an open ticked status automatically changes to closed. How… -
Fields used in email responsesDear I'd like to know more information about the fields for replying to the ticket emails created … -
Own Mail Server using IMAP with TLSHi, I am trying to add our own mail server to Service Camp but keep getting the same error message… -
Cannot sign int ServiceCampI cannot sign into ServiceCamp because of following error: Cannot create new servicecamp since you… -
Cant add Own Mail server, "This email address is already in use for a customer. Please use another eTrying to add our support email address as “own mail server”. (Office 365) In the past emails had …
Categories
This Week's Leaders
Popular Tags
- Issue 1,421
- TeamViewer 15 1,365
- Question 1,276
- TeamViewer 14 1,256
- Android 1,237
- Windows 1,204
- macOS 687
- Linux 637
- iOS 525
- TeamViewer 12 367
- Other 336
- Management Console 313
- Technical question 310
- Remote control 276
- Commercial usage 250
- TeamViewer 13 202
- remote access 200
- Tech Support 197
- Ubuntu 193
- Account 146
- Changelogs 140
- Meeting 131
- Support question 119
- Host 115
- General 108
