servicecamp support
Please use this board to discuss anything related to TeamViewer Servicecamp.
Discussion List
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blocking ticket creation from specific email addressesHi, We have an email address that broadcasts a message out to all users, and I wanted to stop ser… -
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Generate reports based on Inboxes categoriesHello, We would like to have a reporting function where we can see number of tickets opened sorte… -
ServiceCamp not workingHi! I'm making some tests in my company as we're evaluating the tool. I'm running some tests wi… -
House of siam restaurantDear customer service I need help asap **Please do not post TeamViewer IDs** Regards P. Panse… -
Importing customers to ServicecampAlltough asked before I don't know that this have been answered: Is there or will there be a way to… -
Prevent opening of tickets again.When the customer responds to a closed ticket, the ticket becomes open again. Can we prevent a tick… -
Localize the subject of ticket e-mailHi, How can I make the e-mail subject of Servicecamp for new tickets in Turkish? (New ticket create…
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New Ticket NotificationHi Guys, is it possible to remove the ### Please type your reply above this line ### from the email… -
Import Freshdesk TicketsIs there a way to import tickets from another system like freshdesk into servicecamp? -
Is there a public access (link) to the customer's ticket?Do you want the customer to see the history of the ticket? Ideally secret link ... The response of … -
How to automatically assign time spent in Teamviewer sessions to a servicecamp customerWe have purchased licences for service camp assuming it integrates to Teamviewer, we want every tea… -
Importing customers from TeamViewer to ServiceCampIs there any way to add contacts from teamviewer contancts into Service Camp, Propably as customers… -
close servicecampWe don't want to use servicecamp, is it possible to end What is the procedure to delete this ? -
Customer email notification - custom fieldDear all, i just added a custom field "Resolution" Text filed type and i would like to a… -
Forwarded Emails don't Create TicketsI'm trying to leverage our companies existing Zendesk implementation to forward my IT team tickets … -
JumCloud IntegrationIt would be great if servicecamp could have integration with JumpCloud, so that users could autolog… -
Customize EmailsI am trying to change what informatioin is sent to my customers when tickets are create, updated or… -
Tickets automatically closeHello, We need to change the time when an open ticked status automatically changes to closed. How… -
Fields used in email responsesDear I'd like to know more information about the fields for replying to the ticket emails created … -
Own Mail Server using IMAP with TLSHi, I am trying to add our own mail server to Service Camp but keep getting the same error message… -
Cannot sign int ServiceCampI cannot sign into ServiceCamp because of following error: Cannot create new servicecamp since you… -
Cant add Own Mail server, "This email address is already in use for a customer. Please use another eTrying to add our support email address as “own mail server”. (Office 365) In the past emails had … -
Import users or Active Directory integration.My company has a TeamViewer Corporate licenses and we discovered this past week that we have more f… -
Detailed reportHello! I'm looking for a simple way to get more details in the reports, like a list of tickets … -
"Email address is blocked. Please unblock it before creating ticket"? What the heck does that mean?I logged in to my ServiceCamp account and attempted to create a new support ticket on behalf of a c… -
Emails when customer creates a Ticket being sent to spamhi, When a customer creates a ticket, the email response from service camp is being sent straig… -
email domain changeI contracted to do support for another company and I had set up servicecamp for that company. That… -
Connect servicecamp to OutlookHi, I'd like to be able to view my tickets from Outlook. Is this possible? Thanks -
How to activate Servicecamp - Corporate licenseI have Corporate License but I don't see an option to activate Servicecamp. Is there any document o…
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