General questions
This board is your go-to place in case of any general questions about TeamViewer. Simply ask the community for help!
Discussion List
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I did not receive an Activation Link (purchased 5 days ago!)...how to get a hold of somebody?I purchased Teamviewer after trying it out using the Free version. I bought a license 5 days ago a…
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Activation email never receivedPurchased the personal use license and still get kicked out. It shows "free" under my te…
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I cannot pay my teamview subscriptionHello, I received a collections letter and keep trying to sign in to pay it and also stayed on the…
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Change emailGood day, how can we change the email associated with our paid team viewer account?
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I am looking for a product for which I can control my mothers computer from my laptop at home. She hWill team viewer allow my to connect to her computer and fix what she has done?
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Problem with Nvidia Control PanelHello, I'm trying to help out a friend who is always having issues with his computer (he's not comp…
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Password changeDear Sir/Madam, From the previous Team Viewer update, password change has happened at many location…
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Problems activating my accountI purchased a business license and got a confirmation email from the accounting department but no a…
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Merged: Unable to connect error right few seconds after connectThis discussion has been merged.
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Merged: Teamviewer Connection Blocked after TimeoutThis discussion has been merged.
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Merged: TeamViewer disconnects after a couple secondsThis discussion has been merged.
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Missing menus in Linux clientThe actual Teamviewer client does not show all items in the options-menu compared to the windows ve…
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Merged: Free Use - Connection Blocked After TimeoutThis discussion has been merged.
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Merged: Why is the free version timing out after 50-60 seconds?This discussion has been merged.
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When I connect to the Android box on some people's Android box I get I don't get the remote controlWhen I connect a certain people's Android box I don't get that remote control tab like I do on some…
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Merged: Connection closing after 10-15 secondsThis discussion has been merged.
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Merged: I am using the free version to connect to computers in my home and am getting time out mess…This discussion has been merged.
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Merged: Free version timeoutsThis discussion has been merged.
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Cant remember permanent PW to use remote controlHaven't used TV in a while. I operate 2 online web based small internet radio stations for our Chu…
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Merged: Suspected Commercial Use blockageThis discussion has been merged.
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How do I unblock my accountI went in to the unblock filled in all the information and then downloaded it. I forwarded it to m…
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The test trial license opposite you contacted has expiredI am a free user I am receiving a message like this I need urgent help "The test trial license…
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Please cancel invoice ***please do not post any personal information***I have just been RUDLY spoken to be someone of your Phone system, unwilling to assist with this qui…
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Is there a way to keep Teamviewer running in the background of the apple or windows PC?I'd need to confirm if there is something that can be ran to keep teamviewer running on the compute…
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Invoice Paid but still showing to pay & downgraded to free accountDear team, Our TeamViewer license was expired as the bill was not paid, but yesterday we paid it a…
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‘Free’ status vs ‘Meeting Crew’What is the difference between ‘Free’ status next to my name to ‘Meeting Crew’? Why it was changed?…
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Merged: Free version - getting disconnected with remote sessionsThis discussion has been merged.
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Research DataHi Folks, I am conducting remote research using TeamViewer, and I am hoping to find some metrics c…
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