General questions
This board is your go-to place in case of any general questions about TeamViewer. Simply ask the community for help!
Discussion List
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Trial VersionI have recently set up a new computer and have downloaded teamviewer - I have a business licence b…
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Problem with updating Team ViewerI'm using a windows 10 PC. Trying to update Team viewer. I click on the pop-up that says " A n…
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static passwords?I was thinking teamviewer would be perfect for this family use: 1) Mom & Dad are aging and the…
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update problem - SSL check errorHello, I have an problem to update my TV Client to the latest Version. I found this in my TV Logf…
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I have TeamViewer 11 Business x 1Hi, I have (TeamViewer 11 Business x 1) and I need to upgrade the current one to TeamViewer 14, I…
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Remote control after rebootHow can I get my password after a reboot? It appears to reset the password each time the computer …
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Unable to add to trusted devicesDear All After installing teamviewer on a server and trying to add unnatended access, it shows me …
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Trial expired on remote computerDear all, I hope to get help here as Teamviewer support staff doesnt reply since July 4th. We hav…
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TeamViewer 14 PresentationsWhen doing a presentation , how to avoid the teamviewer menu to show over our presentation each tim…
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Snow Leopard with TV 9.x cannot be controlled by iPad pro with TV 14.xHello everyone, i’m trying to access from iPad pro 12.9 (2nd gen) with TeamViewer 14.x to an iMac 2…
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ID reset free still trial version expiredA few weeks ago, I got email from you team that tell me that my TeamViewer ID has been reset to “f…
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setting up remote access (mac)I know this is probably a real basic thing for most of you out there but I am stumped. Can anyone h…
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Mojave beta 4 troubleshootingHi, I can easily connect my MacbookPro with High Sierra to my iMacPro with Mojave beta 4. I see th…
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Black Screen on Connection TV 14.4.2669I am an IT Admin for our organisation and use TeamViewer every day but today when I connect to any …
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Teamviewer 8when was the Teamviewer 8 released? I've seen the oldest version is teamviewer was Teamviewer 8 so …
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Version 9 PremiumI have a paid version of TeamViewer 9. It has the last update for that version. I have this versi…
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Mac to PC Remote Computer "Unable To Connect Reason Unknown" Partner Still using an older version ofUpdating to the latest version on both sides does not fix this issue. I have a mac and when i try t…
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Add partner to TeamViewerQSHello Everyone, It is possible add my teammate to TeamViewerQS so that users can also contact him? …
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AVG claims that Teamviewer download contains a trojan.I have never had a conflict between my AVG-free anti-virus and Teamviewer installation files until …
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cannot connect to remote computer as i Team viewer decided its for business useI have been connecting to a remote Laptop in Manila Phillppines for past 6 years to help a dear fri…
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Immediate refundI have bought teamviewer on the 4 of july. As I know there is opportunity to cancel subscription an…
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Cannot install TeamviewerWhen trying to install TV I can see it poping up for one second in the task manager and then it dis…
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Cannot activate legacy business licenseI have a TeamViewer 11 legacy license, which I would like to move to another host. I followed the i…
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Merged: Cancel my subscriptionThis discussion has been merged.
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Program will not start when windows 7 doesI have certified that the settings are all ok with automatically starting the program when I start …
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Re: Samsung DeXHi, wondering if you could help, what version of teamviewer are you using? I can't find a full clie…
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Recent unapproved accessRecently, while I was at work, someone remotly logged into my computer with the name of "Admin…
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windows pc laptop closed but signs in?Should I worry if my teamviewer signs in on my closed unoccupied laptop?
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Link to my other computerI have found recently that when I link up with my other computer I have to enter its ID number ever…
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