General questions
This board is your go-to place in case of any general questions about TeamViewer. Simply ask the community for help!
Discussion List
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Mouse is erratic in Graphics Program, worked in Win7 but not in Win 10Hello, Silverscreen (CAD) mouse worked in windows 7, but not in windows 10. So, I am Teamviewing fr…
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Do I need to have a port open to access a remote computer with router or firewall?Do I need to have a port open to access a remote computer with router or firewall?
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How do I turn on 'show hidden files' in Teamviewer File Transfer?How do I turn on "show hidden files" in Teamviewer file transfer.
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Customization not workingHi, my custom Team Viewer Modules are not working. They install and run as vanilla ones.
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Need to generate a custom Quick Support for Teamviewer version 12Hi, We have recently upgraded our Corporate License from version 5 to current 14. I have generat…
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No validation E-mail receivedHello I'm trying to get my email adress activated for my TeamViewer account that I have created a …
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Replace existing device NOT impossibleReplace existing device NOT impossible (not working). How to remove all my current installed comput…
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Creating a TeamViewer account to access only one server in a group of many?I have a user that is responsible for only one server because of the proprietary software that is l…
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The specified network name is no longer availableAny quick and easy cures for this? Can't see much in the support search function? Thanks.
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Team viewer previous connectionHello good Day, May i ask if its possible to view or to generate a previos connection?. Like, i w…
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new currency on invoice?I do a migration from TeamViewer Business 9 to TeamViewer Business 14. I get an invoice, but your a…
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Personal TeamViewer Account Not workingI am running TeamViewer Personal use account and all of a sudden it stop working and its saying fre…
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Email Validating account states "The token is invalid"Every time i try to validate my account and i enter the link i get: The token is invalid I have had…
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page fault during remote access to Mac VMplease give me an advice/ i run teamviewer V.13 on windows 10 64bit. try to get remote access to a …
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TeamViewer Host 11 Server 2008 r2 (hp proliant dl360e gen8)Google Translate Hello. I can’t go broke with the problem of "slowing down" the pictures…
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Can't connect to version 12.0.132598 with newer versionsI'm trying to connect to a desktop remotely running version 12 and I'm getting error which states &…
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License dissapearedI just upgraded my Kaspersky antivirus and after restart, the teamviewer licence is gone. I have to…
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Philips Signage TVsHI Guys & Gals, I manage several of the above with Teamviewer for a hotel group and want to kn…
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Long network startHello. Windows 7 sp1 64. After upgrading to version 14.3.4730, after booting the PC for about a min…
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Why are you forcing me to upgrade my software?I think your company is not working right, because every year I have to buy another license for a …
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No matching computers or contacts foundI want to add a computer but I get "Install limit reached" error. When would like to &quo…
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Be noticed when someone is connectedI have a liste of users, and I am waiting for one of them to be connected. I see his icon greyed, a…
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Unable to connect to Surface ProHi, We have a user who is trying to get a third party IT support to log in to their laptop to trou…
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Unable to recover Username and Password of TeamviewerHi there, My pc crashed about 2-3 weeks ago and had it reinstalled now i cannot find my username a…
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Trial version message box!!!Hello, Sorry for my english, is´s very bad.... I recentely bought a remote access license. When i…
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No validation E-mail receivedHello I'm trying to get an email adress activated for a TeamViewer account that I have created a f…
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OS X version 10.9.5 can´t update TVOS X version 10.9.5 can´t update TV and it´s not woking anymore.
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Mouse controlGood day everyone! I have a question about mouse control: its all good if im just scrolling, its al…
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Account mixupI have had a Teamviewer account for some years. In December I upgraded to version 14 and my problem…
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TEAMVIEWER LICENSE NOT WORKINGSOMEONE FROM TEAMVIEWER CONTACT ME URGENTLY !!!!!!!!!
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