General questions
This board is your go-to place in case of any general questions about TeamViewer. Simply ask the community for help!
Discussion List
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User cannot join because it's associated with a companyA while back a user created a teamviewer account to test it's functionality in the company. We crea…
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problem chatting with remote computer on my accounthello, I have installed Teamviewer on my kids' computers and added them to my account, with passwo…
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Ignoring alpha chanel ?In configuration there is "Ignore alpha chanel" option. Q1: What is it for ? Q2: When thi…
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Teamviewer 14 (and 13) error.We received the annoying message that is forcing us to upgrade TV to v14 on our old / stable / crit…
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Partner could not be contacted at the given network addressStatus says the computer is online but I get this error. Getting this on many computers at many lo…
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Possible Violation of EULAI just received this email in my inbox today and I'm not sure if it's SPAM or if TV somehow thinks …
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Problem to update to TeamViewer 14Hello, I have a problem to upgrade Team Viewer from version 12 to version 14. Each time I try to …
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ESET AV block TeamViewerHow to prevent problem like in this following ScreenShot : EDIT my own quick translation: ESET: &q…
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Chat doesn't work on MacOSHello, for two days I have a problem with chat on my MacOS. When I select chat icon on the left men…
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Limited to Using Legacy Version 12Due to hardware limitations, I am unable to upgrade my OS beyond Mac 10.8.5. Just this week, TeamVi…
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login button not availableHello Could anyone please tell me what's happening with my personal network login button? As you …
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TeamViewer DevicesDear Team, I have a list of inventories (devices) in my application. These application might not h…
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Your partner is using a newer version of TeamViewerI have a TeamViewer license, I have been using it for more than a year, now I have a problem. I mai…
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I can remote to them, but they can't remote to me.I help (unattended) two family members and a friend as an "IT Guru". They have an iMac i…
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how to do remote update from TeamViewer 12 to 13When I try to connect to a remote host running TeamViewer 12, I get an "Update the remote Team…
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tecnical problemshey guys, team doesn t work. at the beginning it stops immediatly on "teamviewer is starting,…
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Remote cursor, mac login password won't work?Hi there, I have a recent problem with Team Viewer where I can remotely log-in to see my mac's scre…
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Parameter QuickSupportHi, how can I start the TeamViewer QuickSupport with a parameter, to define the proxy url? In t…
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Changing account password - will it log out remote machines?Hi all, We would like to update our Teamviewer account password. We have a number of machines (40+…
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TeamViewer 14 crash by startup the AllplicationBy starting TW14 it shows the main Screen and the close it. This is the Important thing of the Tea…
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MAC is auto inserting spaces in the partner IDHi A MAC laptop is auto inserting spaces after 3 digits in the partner ID. Has anyone had the sam…
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I can not connect to my other computerI do not speak English, I am using the google translator. A few days ago I can not log in to my oth…
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No Audio / Mic control on remote MACGood day After being forcefully requested to upgrade to the latest version of Teamviewer, I am hav…
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Device AssignmentI have successfully deployed the custom host application using both jamf, and a shell script that u…
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Is there a solution for those who can not update to the latest version of Teamviewer?Recently, teamviewer start to notice that there will be a mandatory updates from the older version …
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Personal Use Target Computer QuestionI am a new user wishing to access my home iMac via my Mac laptop while traveling. I installed Teamv…
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2 of my computers drop off my account every time I rebootHi all. Every time I reboot 2 of my computers, the computer record in Team Viewer goes from active …
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Rollout Teamviewer 14 with Account CredentialsI want to create a Deployment package from the Teamviewer_Fill.msi that automaticly logs in to an p…
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I can't get TeamViewer to workI'm trying to get TeamViewer to work between my 2017 MacBook Air and my Nokia Lumia 925 but it just…
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Activating free licenses on remote PCsI appreciate how TeamViewer is helping us retirees with free licenses. I am a retiree trying to he…
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