General questions
This board is your go-to place in case of any general questions about TeamViewer. Simply ask the community for help!
Discussion List
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Lost my accountHello, i had an account, free one, and today I have to remote control one of my computers. However…
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Session end after connect in 5-10 minuteHi , I'm test lab vpn option after finish ,show my teamviewer free download loss after 5-10 minute…
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now it works, now it doesn'tHave team viewer installed on two desktops, on at location A and one at location B, and on my mobil…
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Not ready, Please check your connection, but TV14 is ok12.0.137452 dpk, i386 suddenly stop works. Tried to upgrade to lates TV14 - work fine, but can't c…
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Provide info to external person, however not having free access when not around to superviseHello all, I don't know if this is the correct way to explain this, but I'll try. In my company, …
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Ctrl-Alt-Del unlocks screen ? Black Screen fails ?Dear community, after reading various topics about the "Black Screen" no longer working …
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Computers & Contacts - Whats glt and gpc ?Win 10 with v14. In 'Computers & Contacts' under the "Recent Connections" I have two …
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Remote control on Sony XZ3Hi, community! I just bought Sony XPeria XZ3 while Sony being supported device vendor but I can't …
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Screen Share on Remote AccessHello! Very simple question. When I connect using remote access to another computer, does it show …
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licensing issueHello i m facing licensing issue i didnt get license number yet and no email regarding this kindl…
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Broken popup advert when closing sessionGetting this annoying popup when logging out of a machine. Unable to close it, have to click 'get s…
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Quick support for TeamViewer 12I have a Business License for TeamViewer 12, but when I direct a new customer to download QuickSupp…
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Sony XZ Premium Stuck at "Connecting to" when Attempting to Remote ConnectI have two devices with the TeamViewer app installed. One is a Pixel XL and the other is a Sony XZ …
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Sharing a Photoshop session hosted on Windows 7 Teamviewer version 14I cannot share my photoshop session via teamviewer 14 from my Windows 7 station. I tried the same t…
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User ID matches old Macbook so i can't connect to it!I bought a new MacBook and migrated my data to it, now i want to be able to use TEamViewer to conne…
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Support for user with latest version when I got version 9Hi! I'm stuck with an old Mac that's got Mac OS 10.9.5, and I'm not able to upgrade to a newer OS …
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Not detecting multi monitorsI just installed TeamViewer on a new Dell Optiplex 7040 PC with dual monitors and when I connect to…
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windows 10 admin login always restartI have Teamviewer 13 full version and i tried to connect to a PC having QS. the remote PC is logge…
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Microphone mute from the keyboard shortcutIs there any keyboard shortcut for mute my microphone on a meeting session? in TeamViewer!
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Upgrade does not respect current registry settingsAfter upgrading to version 14.1.9025 my registry settings are not supported! I use Host MSI and do…
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TeamViewerQS_it.exeI switched from version 7 to 14. What happened to the old TeamViewerQS_it.exe of less than a mega a…
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Session freezes for all connectionsHi I've just started getting sessions freezing up over the last few days and it's getting to the p…
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account teamViewerI am not english so forgive my english.... I manage a web radio (Radio Vie FM) non commercial, it…
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Where do we find our partner ID for my desktop compter?i login to one partner with id and password then i close the session after some time i connect i h…
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TeamviewerQS vs TeamViewer HostHello, I'm noob in TeamViewer and I have a simple question. :) At work we use TeamviewerQS. User …
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Why does my license show as "free"?I have a corp license, but my Version 14.1.9025 is showing "License Free" and it is givin…
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Quicksupport not starting sessionMy mother's Samsung Tab E has Quicksupport installed - we've used it some time ago -; now, even tho…
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Active Connection Tab - Missing NamePrevious versions of Teamviewer displayed the current remote connection name - however Teamviewer 1…
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How to select a monitor to show on Mac?I saw this knoweldge base instruction but I do not see this top menu option on the Mac. The Ma …
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