General Questions
This board is your go-to-place in case of any general questions about TeamViewer. TeamViewer question - TeamViewer support - TeamViewer help - everything is possible in this board. Just ask the community for help! TeamViewer is our high class software for remote control. Smarter, faster, better, stronger: These attributes are not only valid for the latest version of TeamViewer.
Discussion List
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Merged: Why am I timed out under a free license?This discussion has been merged.
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Merged: I get timed out after 30 secondsThis discussion has been merged.
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Add to computers and contactsAfter every session, a popup window is displayed that asks me to add computer, contact, both, or ne…
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customized modulesI just download and install TeamViewer personal to control two computers one at my main home and ot…
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connect all PC from a group in one clickIs it possible to connect in one click to all pcs from a group instead of connecting them one by on…
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Team viewer software questionCan I connect to another computer without that computer's team viewer software running?
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Need helping authorizing appI tried using TV for the first time since I renewed my license on 11-17-20. But my app says I am no…
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Set up remote managementHi. My parents got a new PC, I'm trying to help them with TeamViewer. Had it set up on old PC with …
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Trusted email not received today.When I tried to login with another device trusted email not received ?
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I bought a license but never got the email with the license information.I got the invoice paid for TeamViewer and I cannot find my licenses key number. How to obtain your …
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Remote computer - Version out of dateI am receiving an error that, "The remote Team Viewer is running an old version which is out o…
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Why does teamviewer charge for my deleted account?Hello, I've received an e-mail that has to pay my debt I didn't know. I subscribed to teamviewer'…
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Computer will not connect to Android phoneWhen I first tried this app to see if it would work, I installed on a laptop and my phone, folliwed…
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Merged: Can't Stay ConnectedThis discussion has been merged.
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Connect to Virtual DisplayHello, For a live on twitch, we have 2 screens on the tv set which are connected to a computer. Thi…
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password recoveryHello, How can I recover my personal password on one of my iMacs? I am being asked to enter it, bu…
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Cancel the subscriptionHi, I am trying to find a place where I can submit a ticket for cancellation. It redirects to the …
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Trusted device email never receivedHi, I have set up 20+ accounts within my managemnt console but for some reason a few of these ac…
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Can you adjust licencing cost? and How to cancel the licence?Hi! This is Jaesam. I have got an invoice ** Removed due to privacy ** but cost is too high for us.…
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i lost my paid teamviewer featurei bought teamviewer but anything i logged in it showed only free version without any paid features …
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Can't create support ticketI try to go to create a support ticket at TeamViewer Support Portal but when I try to login it give…
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Merged: 5 minute limitThis discussion has been merged.
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how do we check what is out current license for teamviewer?how do we check the current active TV license for my account? and how to check the renewal date or …
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Reset Management Page brokenWhenever I try to go to the Reset management page (https://www.teamviewer.com/en/reset-management/)…
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During remote support session UAC passwords are not acceptedHello, Have Happy New Year!. During a remote session I´m not able to validate a UAC permission, the…
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Monitor-less computer - blank screenHi! I have called Teamviewer several times about the monitor-less computer problem. Support always…
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Initializing display parametersI'm using TeamViewer on a Windows10 laptop to remote control a Linux server, and it was working fi…
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Fraud hackersThere is a guy stating his name is James Bush maybe a fake name he is hacking cash app accounts usi…
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How do you set up easy access?How do you set up easy access?
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No license moves left on business accountI have no more license moves left on my business account. I have just replaced one of our computers…
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