General questions
This board is your go-to place in case of any general questions about TeamViewer. Simply ask the community for help!
Discussion List
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Why is the "Device Description Permissions" a device-only permission ?Hey, I was looking for giving my admins the permission to edit the description of a device because …
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How to disable the orange box around the remote session?I never seen this before today, and I don't know how to disable that. It has an orange square aroun…
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Not able to connectI cannot connect to a computer via LAN, by typing the PC's name in the "Connect" textbox,…
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I suddenly find someone connecting my computer, what did he do to my computer?Hello, I was using my computer and teamview window suddently showed up. I found someone (ID: RNRW-B…
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TV 11 for private useIt seems I inadvertently installed TeamViewer version 11 for commercial use, and now, after about t…
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Reinstalling a computer adds it as a new managed deviceHi. We've recently begun testing deploying the Teamviewer host using Rollout set-up where we assig…
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Declaration of Private Use FormI received an email that I need to fill out the "declaration of private use" form, but th…
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Teamviewer lag between Thailand and Italy?I'll go to Thailand to work in smartworking and I have to connect to Italy but ping is about 300ms.…
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issue with remote access to our VMsHi, a vendor of ours uses TeamViewer to remotely access our servers unattended. The servers they ar…
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Loosing connection when switching Windows UsersHello all, We have a remote computer running Windows 10 and with 3 users created. One of the user…
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Unable to add managed device for remote accessHello! I am trying to add my device to the teamviewer account for unattended access. However, when …
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all managed devices (alle verwalteten geräte)To the right of the All managed devices field, it says 2/3 devices. What do 2 and 3 mean? Further d…
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Where do Session notes go?When a remote session is closed, TeamViewer pops up a dialog to as for comments on the connection w…
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Sound on MacI cannot get Teamviewer to output sound to my speakers on My Mac. I read this is not possible. Is t…
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SOUND ISSUE BETWEEN TEAMVIEWER AND MY MACBOOK PRO SPEAKERSI love using TeamViewer, it has allowed the BJHRF foundation to work remotely, which has enhanced t…
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Missing permissions You have no permissions to delete the selected devices. Please choose differentdeleting unwanted devices
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Why are my hosts losing Easy Access and Account Assignment?Most of my deployed hosts are losing their Easy Access settings, and do not seem to be associaed wi…
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why do I have to reboot my system after finishing a remote teamviewer session?why do I have to reboot my system after finishing a remote teamviewer session?
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Endpoint migration for clients - problemHi! I performed the recommended endpoint migration for clients, after which most of my computers do…
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No longer showing teams call notification windowIts ironic that the app is called Teamviewer, because recently, it has stopped displaying the Micro…
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Screen blank but system and services are fineI've got a Windows 11 Pro system running at a remote location that I use with Teamviewer. This rece…
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How to set up Printing over Teamviewer VPNHello, I am trying to figure out how to share a printer over the Teamviewer VPN connection. I can …
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Android returning to home screenHow can I prevent my Android device from returning to the home screen when I connect to it using Te…
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How long lasts a session ?Hi there I would like to know how often changes the password during a session ? I started to open a…
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Merged: Why?This discussion has been merged.
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TeamViewer on Mac not showing any windows...The past vew versions of TeamViewer 12.0.78517 on 2 of My Macs have not been showing the main conne…
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Still requiring confirmationI have set to "Full Access" and enabled "easy access." However, it is still ask…
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Migration required?Free user - I use Teamviewer to support my elderly mother and mother-in-law's computers. Recently n…
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teamviewer partner does not accept incoming connectionsI try to remote from iphone to Window PC but it shown teamviewer partner does not accept incoming c…
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