In Teamviewer some of the computers listed as gray (like offline) are still online and can be accessed normally. Client computers rebooted, no change. Any ideas why?
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We just recently switched to Teamviewer Tensor from **Third Party Product**. With **Third Party Product** we could search for the currently logged in user by username and connect to their machine. We haven't been able to find a way to do this with Teamviewer, forcing our helpdesk staff to search another platform for the…
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