Remote access as admin doesn't show the agree popup on user's machine

Robin_E_24

Further to the question raised previously, an answer as to why the UAC prompt isnt showing hasnt been answered, and setting up a user acct, in a Intune/Azure domain setup isnt an answer.

So therefore i'm asking, when i attempt to remote onto a user device using the TVQS app and i attempt to run as admin, the user no longer sees the prompt to allow this.

I need this as remoting into laptop is problematic as end users do not have admin rights on the laptops for security reason

.Carol.fg.

Hi @Robin_E_24,
Welcome to our Community, and thanks for reaching out to us!

I double-check internally with our support teams, and they are aware of this issue and are working on it.

Please ensure that both TeamViewer Remote (local side) and TeamViewer QuickSupport (remote side) are updated to the latest version.

As a temporary workaround, please note that closing and reopening QuickSupport can sometimes resolve the issue — let us know if this works for you!
If you have a license, we encourage you to open a support ticket for further investigation and faster troubleshooting.

Share with us how it goes, and don't hesitate to ask questions if you need further help.
Best, Carol