Bounces back to login console before completely logging in

ruth_dehne

I am using TeamViewer Remote Access on Windows 11.

I have been using this setup for 3 years and worked fine. After renewing my subscription this week, I can't get back in to maintain my website. After I enter the login info, the program goes through it's logging in steps, then bounces back to the login console. There are no messages to indicate what is wrong. Any ideas?

Ying_Q

Hi @ruth_dehne,

Thanks for sharing the issue with us!

We are sorry to hear about the login issue that happened to you. It could probably be the hiccup in the login process. Please try restarting the TeamViewer client, then sign in to your TeamViewer account.

Hope you have a smooth sign in this time!

Best,

Ying_Q