I have problem when I try to control my device
It only shows the cursor
I can’t move or touch anything on the screen
And the interaction method is put as touch
Hi @AbdullahBuzaid
Welcome to the TeamViewer Community! We are happy to look into the issue you are experiencing. To assist you further, we would like to understand your setup in more detail. Could you please let us know the operating system of the local device (the one initiating the connection) and the remote device (the one being controlled). If any Android devices are involved, please also share the manufacturer. In the meantime, we would like to share articles on how to change the interaction mode on a mobile device:
We are looking forward to hearing from you soon!
Best,
Chisa
