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Android Host Connection Hangs at "Starting Remote Session"

I am attempting to establish unattended access from my Windows laptop to my tablet. the screen is black. I have already checked all the settings known to me. Am i missing something. In the connection information it shows that Display - Unkown & Video codec - None.

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Sumitkumarkingshot

@ElifG I have posted photos of all the settings enables, can you check if

Sumitkumarkingshot

rn_image_picker_lib_temp_c85aaf1d-3cff-43ca-8fe4-3fe3ec3b3506.jpg

rn_image_picker_lib_temp_47399e65-f044-40a8-913f-c728d9179baf.jpg

rn_image_picker_lib_temp_6d185e77-c889-4251-97c6-ceda8512f4f4.jpg

After I click start now, i can connect, but the video won't show.

ElifG

Hello @Sumitkumarkingshot,

Welcome to TeamViewer Community!

Thank you for explaining the issue in detail. Let's check a couple of items to troubleshoot this together:

Can you check if your tablet has the permissions allowed for screen capture or the full remote control? That can be done via your device's system settings.
Also, can you ensure that the TeamViewer Host Service is enabled in your device's Accessibility settings? When this is disabled, the sessions might show black screen even though the connection is established.

These could be helpful in fixing the issue from the manufacturer side, if not, we can look further. Please let us know! ☺️

Wishing you a great weekend!

Best,

Elif

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