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Hi TeamViewer, As per the previous two threads on this issue, can you please urgently advise why the Reports/Connections API endpoint suddenly does not return "devicename", "groupname", or "notes" for session data? This has been confirmed by other users and is easy to reproduce. This is affecting our basic reporting /…
Hi I'd like to ask for an option to schedule a Remote Management Report. In my oppinion being a Management platform the report capability must be available. What I'd like to see in the product Schedule Report for Hardware Software Alarms Considering just Patch Management Applied Patches in last X Days for example Missing…
07/30/22 ,1133 (AWST) My laptop was accessed by a device that was not mine. I noticed when the cursor was behaving erratically and opening applications. I immediately powered off the laptop, and accessed my second device to view "Computers & Contacts". I saw the device there, registered in my computers, so i removed it and…
How do I export the list of users and information I see in my screen when I click: Groups -> All I want to see a list of all Teamviewer ID's / Name(Alias) / Group
First off, TeamViewer is a great product. It helps me a lot when helping family, esp my dad, use their devices. However, there are a couple of bugs I've noticed when using TeamViewer. There doesn't seem to be a place to post bugs, so I'm entering it here. If I'm connecting to my Android device from my Laptop I've noticed:…
Looking for a way to export and email our event logs (preferably automated) to a 3rd party for auditing purposes, but the Event Logs tab is completely missing for myself (company administrator) and the owner of our account. Every time I try to click on "submit a ticket" for teamviewer, it briefly shows me the submit a…
Hi, I have a working powershell script to pull a list of all of our endpoints. ----------------------------------------------- $token = Read-Host -Prompt "Enter your API account token now" $bearer = "Bearer",$token $header = New-Object "System.Collections.Generic.Dictionary[[String],[String]]" $header.Add("authorization",…
I tried to follow the instructions here https://community.teamviewer.com/t5/servicecamp-Knowledge-Base/Reporting/ta-p/33423 but I have been unsuccessful to get this to work in either Power BI or Tableau. I've tried to use both Power BI and Tableau to try and connect to the reporting to our Service Camp tickets but Service…
Hello R&D Team, Please help to make your product more value than free service by Google so that as a customer we feel worth it. My suggestion for improvement: 1) TeamViewer Meeting with ability to generate attendance report (simple report is more than enough) to keep track attendees activities and attendance in the…
Is there any way to use your "custom fields" in any report on ServiceCamp? I have now tried Tableau, Power BI as well as the native built-in reporting and found nothing. What would the point of custom ticket fields be if not to use it for reporting later on? Please anyone assist.
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After installing Teamviewer and creating your TeamViewer account, follow these recommendations to ensure the highest level of security tailored to your needs. Secure your account: Set up two-factor authentication (2FA) Two-factor authentication (2FA) adds an extra layer of security to your TeamViewer account. Even if…
As a company administrator, you can review the connection reports for incoming and outgoing connections. This feature is not a traditional security setting but rather a feature that allows you to review all incoming and outgoing connections performed with your license. Find detailed information about Connections Reports…
If you plan to use unattended access for TeamViewer, you have to think about security, as your devices will be accessible all the time. Please follow the instructions below to make sure your Host is protected from unauthorized access at any time. Manage your device and grant Easy Access To guarantee the most secure remote…