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I successfully connected my Android phone with another phone using Host, the problem is when on the lock screen I want to enter the PIN, the screen goes black and cannot enter the PIN. Why and what is the solution? My phone Samsung Galaxy A54 & A34, Android 14.
I have a Samsung device that on occasion will show as offline, even when I'm in the office and have the phone ON right next to me it still shows offline. I need this for work often and when it works, it works great. However, it can't connect to a device that it shows as offline, even when said device is online.
Hello all, A few weeks ago, I installed the android 11 update on my Samsung Galaxy A21s. Since then I cannot remote support with QuickSupport on that phone. There is some type of connection though, since when I try to connect when the app is inactive, I get the message that I cannot connect because the phone is not…
[log file removed per Community Guidelines] After connecting from TeamViewer version 15.2.2756 from Windows10 PC to a tablet "Samsung Tab A7 10,4 Android" with TeamViewer Host (actual version from PlayStore) just a black screen is shown (see attached picture). The problem just occurs, if the tablet is in landscape format.…
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So I've signed up for the free version of teamviewer to help my elderly mom with tech support on her devices. After I signed up, I installed the teamviewer host app on her Samsung tablet and I got two device authorization emails one right after another. The first one said the device was from a location I did not recognize…
I was using my Samsung Galaxy 10.1 using team viewer. Now, I am unable to connect the same. Can Someone - help me. With regards, Ebenezer
I was just supporting someone using a Samsung tablet on Android version 4.4.4 which I understood to be supported. TeamViewer installed correctly on the client side but I had no screen share available to me. Everything else appeared to be accessible so was the issue on my side or the client's side? Is it simply a limitation…
Sorry, I'm sure this is very basic, but I'm struggling to even understand which is the right product I even need. I have a Samsung Tab A tablet that I want to send to my elderly father living 6 hours away in a retirement home. He has minimal computer and no tablet experience. Because of this, in general but especially…
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