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Posted by
Henagon

Is it able to control ipad from another ipad using Quicksupport app?

I would like to control ipad#1 from another ipad#2.

ipad#1 is ios 12.4.5, which has Quicksupport app installed.

ipad#2 is ios 12.4.5, which has Teamviewr app installed.

Although I can share the screen of iPad#1 on #2, but I cannot control it. Any click or tap does not seem to be active.

Is there any wat to activate the remote control?

 

1 Accepted Solution

Accepted Solutions
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Posted by Community Manager
Community Manager
Solution

Re: Is it able to control ipad from another ipad using Quicksupport app?

Hi @imtaiky 

Thanks for your interest in remote controlling an iOS device.

As stated in the article @Vatsilidis was linking to, compared to connections to other operating systems like Android, iOS doesn’t allow remotely controlling the device.

Apple only allows screen sharing of iOS devices. Therefore a remote control of an iOS device is not possible.

I hope this info helps you.

Best,

Esther 

Community Manager

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Find this helpful? Say thanks by clicking on the Thumbs Up button. Find more information here: Knowledge Base | Community Blog | How to get started

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3 Replies
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Posted by TeamViewer Star
TeamViewer Star

Re: Is it able to control ipad from another ipad using Quicksupport app?

Hi @imtaiky 

Could you please follow all the steps described in this related post?

Best regards

Pro
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Posted by
Henagon

Re: Is it able to control ipad from another ipad using Quicksupport app?

Hi @Vatsilidis,

Yes, I have followed the instruction. However, as I menioned in my last post, I can share the screen, but cannot remotely control it

Do you have anything that you think of to make it possible?

Highlighted
Posted by Community Manager
Community Manager
Solution

Re: Is it able to control ipad from another ipad using Quicksupport app?

Hi @imtaiky 

Thanks for your interest in remote controlling an iOS device.

As stated in the article @Vatsilidis was linking to, compared to connections to other operating systems like Android, iOS doesn’t allow remotely controlling the device.

Apple only allows screen sharing of iOS devices. Therefore a remote control of an iOS device is not possible.

I hope this info helps you.

Best,

Esther 

Community Manager

Did my reply answer your question? Accept it as a solution to help others.
Find this helpful? Say thanks by clicking on the Thumbs Up button. Find more information here: Knowledge Base | Community Blog | How to get started

View solution in original post