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Hello, I own a perpetual license for TW 13 Premium. I would like to know if there is a way to upgrade to 14, keeping perpetual license, I don't want anything about monthly and annual licenses, that's why I bought a lifetime license in the past. How would this upgrade from 13 to 14 work? Thanks!!
I can not create support ticket neither connect to a client computer.
From the web app I can make a connection but on the desktop application by logging the free license appears. where am I wrong?
We only have 7 administrators however when 2 or 3 max administrators are using teamviewer the others can use it the get the attached error. We reached the max concurrent sessions which is not true. Why is this happening?
I have a free account but received a charge for [removed per Community Guidelines]without warning. I haven't even used teamviewer in forever. How do I get my money back?
I've paid for the teamviewer remote access plan and my credit card is already charged, however i have only received the order confirmation email but not the email for the invoice and license activation. On top of that, my customer portal is not showing any invoices/subscriptions update either. Please help.
licence expired/renewed a couple of days ago. paid invoice online and recorded as paid but can't activate account and remains stuck on FREE. Have followed support but get the following error when trying to activate. "Sorry License couldn't be activated. there is another license on the account, please contact Customer…
I received your email "Your TeamViewer order confirmation" yesterday at 14:56 (CET), but until now I have not received the email with the activation code, so I cannot use TeamViewer in its full functionality. An active subscription ([Removed as per Community Guidelines] - TeamViewer Remote Access) is visible on my Customer…
Hello please help I purchased plan three-device one single user license [removed per Community Guidelines]. My small comp has 3 people working I am able to add other device on my account on my managed device (PC A). In side the account, I see feature "Add device/ add Teamview ID and PW" I am able to remote access/transfer…
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