Unfortunately it doesn't work anymore we have a paid account with you but can't connect to our servers anymore!? We once bought teamviewer corporate license from you (version 13) this has always worked and now we can't use it anymore in our account is now suddenly free? Also in the software is now suddenly free what is…
Hi, subscribed to Teamviewer Remove. Activation link never came. I cannot create a support ticket b/c says I have no license. I cannot call the telephone support line because I have no license. I cannot use the chat support because it says "closed" even though it's during business hours. I cannot contact support any which…
This discussion has been merged.
I want to cancel my subscription however it keeps taking me round and round
We will request you to charge 10 times for changing the licensed device. [removed per Community Guidelines]
On 19 July I signed up for a TeamViewer Business license subscription which starts with a month's free trial. I received the "Trial Confirmation" email which said that I would receive an email with the trial license activation. However, I never received that email. Sure enough, my account continues to indicate that I'm on…
Hello, can you please help with activation of new licence? We need to get rid of our old licence. [removed per Community Guidelines] Thank you
I am unable to submit a support request via your web portal either via the email address I originally had as the Company Administrator and the one used during onboarding, or another email which I have switched to be the Company Administrator, and the company contact. Your web portal just cycles back to the login screen…
Hello, I have purchased a license and the amount has been charged to my account. However, when I try to access the invoice, I'm told that I'm using a free license. For this reason, I'm also unable to download the invoice. Since I'm registered as a free license user despite having made a payment, I can't open a ticket and…
Hi we recently upgraded our license from a free but at the time had no access to our emails to follow the activation link, how do we get the link re-sent to the registered email address please as our license is still showing as a free. thanks.
It looks like you're new here. Sign in or register to get started.