hi, i'm having trouble controlling android mobile phone(nexus 5), using android phone(galaxys20). connection is ok between two phones. i get mirrored image on my phone, but i can not control the mirrored screen. touch is unavailable. is it because my nexus 5 is too old? other devices are ok, but this nexus 5 only shows the…
Using Android 7 on an Android device. I attach the device to my Teamviewer account when connected to Ethernet. I shut down, disconnect ethernet and power up using just the cellular connection. When the device comes back on, it has detached from Teamviewer. Anyone heard of this before or has any suggestions? Thanks
Hello, When I am remoted into a PC and try to login with my credentials and I get to the second to last character of my password. The app types a bunch of random characters and I can't get logged in. The only way I can get logged in is if I type my password somewhere else and copy it and paste. Any ideas on how I can get…
Hello, I installed TeamViewer yesterday (July 7 2022) & I used remote control for first time and it worked 100% fine and now I try to use with the same devices and everything the same for the 2nd time it is not working, I can see the screen of the device connected but I can't control it, i repeat clearly I used with the…
TeamViewer 14 (OS Win10) does not control TeamViewer Host Android (only the preview and cursor "blue hand")? Both TeamViewers logged in to the same company account. What can cause blocked control?
Hi all, I have a professional licence, and on random Apple Iphones and Ipad devices the connection will only last less than a minute before cutting out. The client doesn't change anything or close the Teamviewer app down or anything else, and its only random Apple devices, others keep the connection as long as needed. Some…
Hello everyone, We are trying to remote into our Acetel TCL A501DL via teamviewer so my staff in Philippines can manage our marketing campaign and i do not have to personally manage so many devices. Phone has to be running on 4G because of so many blocks on internet. I am able to use teamviewer fine between my super phones…
I'm trying to link my mac and android for remote control of the android phone. I keep getting the same message: "To use this functionality, you need an additional mobile device support license". I bought the licenses, I paired devices, and added my Android phone to trusted devices and it's still not working. What could be…
Dear all, I have installed Teamviewer Quick Support on my iphone 11Pro with 15.5 iOS, installed Teamviewer Control Remote and logged in on a computer running windows 10 but can't control this iphone but can only view the iphone's screen. Pls help me Best regards, Mr Son
At the bottom of the Android screen are three soft-switches to display all open app, home screen and a back button. While remote-controlling the tablet from Windows 10 some apps make these buttons unavailable. How can I force them to show? Tablet is a Samsung Tab s8+ I can control the Windows PC from the tablet fine.…
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