Hi I am assisting a 91 year old relative who is on a relatively new Samsung tablet. I am able to connect to him using Teamviewer and Quick Assist to control his tablet (install apps, show him how things work), but frequently I find that part way through a session I am not able suddenly to do anything as I have been frozen…
Hello, i have the team viewer App on my phone. but it wont let me sign in. because it is not a trusted device. but i get a message saying " we have email you the link to add this device as trusted device," but i have not receive this email. i need help?????
This discussion was created from comments split from: [iOS] Remote Control v15.25.1.
if i setup an password to an specified device(in this case android): Shouldn't i be able to connect to my device from another account? or even without be logged at client app? i.e: I putted my ID there, and it prompted a password(in other words, connection is ok, its only asking for Password) But it instantaneous reject my…
My Samsung Galaxy A3 runs the HOST version 15.26.56 HM My iPhone runs latest teamviewer remote app version 15.26.1789 CL. the button to remote control my Samsung is gone. I can still remote control the Samsung if I use my IPad with a later teamviewer version (15.26.1716 CL) I have reported the problem a week ago, but the…
Hello, I have couple alerts that may pop up on my computer from time to time, but I'd like to receive those alert on my phone as well when I'm away from my computer . How can I set that up ? Thank you
Hello, I have an issue with the mobile application QuickSupport. When I take control from my computer of a mobile device on which QuickSupport is installed, as soon as the user opens any application (Chrome for example), the connection between my computer & the mobile device stops without any reason. This issue makes the…
i cannot see my partners computer. Message: partner is not logged in
Hello, I am trying to connect and control a mobile from another mobile. I learned that we cannot control an iphone but not trying to control from the iphone an android. Furthermore, I got the connection from the Teamviewer Quicksupport where I see the screen but when I want to use Teamviewer application I don't understand…
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