General questions
This board is your go-to place in case of any general questions about TeamViewer. Simply ask the community for help!
Discussion List
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Re: Info - Degraded performance October 29th and 30th 2018I have been getting the error reason unknown for the past few weeks every time I try to log in. I'…
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Setup multiple PC's unattendedIs there an easy way to install and setup multiple computers as unattended? I'm looking to add Team…
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Possible to set a static password in Design & Deploy?Hello, I've been tasked with deploying TeamViewer to our new PC's via Microsoft SCCM. To do this, …
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Advanced - new custom field not visible in Client appHello, I created an Advanced custom field from TeamViewer dashboard. I see it under all systems i…
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Synology ds918 can't connectAfter indetification nothing happen. can connect to remote server.
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Suspicious log entry "new connection from 127.0.0.1:60101"Hi all! Recently someone has gained an access to my credit card (via my personal cabinet at bank's…
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How to prevent interlopers from gaining accessWhen TeamViewer is running in the background with a little icon in the system tray area (as it norm…
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Activation number doesn't work anymoreI bought TeamViewer 11, trying to install in another remote client sends a message showing wrong ac…
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TeamViewer 14 doesn't open after trying to open it after 2 months since I opened it last timeTeamViewer 14 doesn't open after trying to open it after 2 months since I opened it last time. I tr…
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account shows "free" but I paid my invoice and have no way to submit a ticket and getting dinged forOK, my credit card expired and there is no way to change it in the system so I got dinged with an i…
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How to close the curtain for an assistant for 20 seconds?Hello, Could you please advise me about such a situation: if the system administrator has connecte…
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Wake on Lan Feature Stopped WorkingHello and thanks in advance for any help received. I spend most of the time travelling accessing m…
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Verizon JetpackI am considering Teamviewer to control one remote computer (7 or 10) connected to a Verizon Jetpack…
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TeamViewer windows service causing delay of LAN conectivity after logonHello Comunity, I am facing the issue on my two machines. Both are running Windows 7 Pro 64bit. On…
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Can someone help with my logs pleaseWould someone have a look at my logs and tell me if someone logged into my pc 13/10/2019 at 11.10 …
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Moto G6 - Remote Control IssuesI am able to sign into QuickSupport on my Moto G6, but the Remote Control screen on my desktop is b…
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Shift key not registering on virtual machine but is on host machine during remote accessI'm remote accessing a host computer with a virtual computer (Hyper-V). All keyboard presses ar…
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passwort changes during sessionhi. we use teamviewer (14. 6. 4835) in order to use skype as a babyphone (for a dog). since the sk…
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Suspicious access to computer and moving money in bank accountsHi, I have a client who suspects that someone has access to his TeamViewer and is moving money fro…
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TeamViewer 13 Does Not Display Remote PlayOn.TV WindowWindows 10 Pro x64 laptop controlling remote Windows 10 Pro x64 desktop. TeamViewer 13 Personal run…
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Remote mac black screen after os updateok, so i login to a friend mac from a pc for the last few months, he updated the os yesterday and w…
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Remove unknown unattended Password from previous MSPWe have just onboarded a new customer and are trying to install team viewer with unattended access.…
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Someone took control of my computer and tried to access my stored passwords.Past thursday I was using my computer and all of a sudden I got an incoming connection which took c…
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TeamViewer vulnerability to access *any* system with TeamViewer installed?Hi Team Viewer Team, As a customer of yours, can you please confirm if the below Vulnerability has…
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Can't connect to iMac running Mavericks 10.9.5 with iPhone 11Oout of nowhere I cannot connect to my iMac. The app on the phone is not giving a reason as to why …
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Mouse Clicks not working after lock screenAs per title, mouse clicks don't seem to register at all after the lock screen. On the lock screen,…
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How do I pay a TeamViewer invoice?Where do I go on the TeamViewer website to pay a TeamViewer invoice?
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Remote cursor not visableWhen I try to log into the desktop from my laptop I cannot see the cursor. Buttons and items will …
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Can't create support ticketI can't create a support ticket since I can't login to the support system. There is no link to crea…
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abruptly going off-line...I have an all-Mac setup (really only 3 iMacs) that are all running v14.6.2452. The iMac OS is Catal…
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