General questions
This board is your go-to place in case of any general questions about TeamViewer. Simply ask the community for help!
Discussion List
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Remove TeamViewer corporate license from a laptop to return to non-commercial useNeed to get in touch with someone to remove a corporate license from a laptop to restore to non-com…
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Update the remote end?I was prompted (forced) to update because v13 was out of date, when I did locally I can no longer c…
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Business license access old versionIf I purchase the Business license can I access machines with version 13 or lower?
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Disconnected RDP/Fast user switching errorI am supporting a fleet of about 100 Windows 10 Pro machines using Teamviewer 14 installed on Windo…
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Download TeamViewer 13I need to be able to download TeamViewer 13. My organization is not licensed for 14, and it is not …
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Business License new device added says Free LicenseI have a Business License subscription that I started back on Version 12, and have upgraded to each…
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teamviewer_desktop memory leak V14.6.4835Hi looking at the memory-consumption of teamviewer_desktop I can see that the amount of memory inc…
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Slow programsWe are currently using team view to have our India design team run an internal software that requir…
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can't download version for win-xpHello. Sometimes I need to connect from a win-7 machine to a remote win-xp. What (free) versions s…
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Why do I only see a black screen after connection establishment?I am using a surface pro 4. No matter which device I connected, I only see a black screen. I have a…
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Can't connect to partner anymore (Win 10)On 10 PCs I'm using TeamViewerQS. However, since very recently I can't take over one PC anymore. So…
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No Log File Preset - Unable to Request Free LicenseThere exists no log file within the parent folder C:\Program Files (x86)\TeamViewer. This log file …
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security related logs and monitoringHello, We are doing an audit of the misuse of TeamViewer of one of our employees. We need the of…
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Format - Logfile connections_incoming.txtHello, we are working with Teamviewer 12 I would like to know, a.) WHAT describes the last number…
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TV14 keeps losing connection, but computer doesntI use TV14 on windows to control another windows machine. Almost everyday i lose connection and whe…
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Activating TeamviewerProblem Activating Teamviewer Quick Support. I have a Personal Account (non Commercial) and wish t…
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w to check "show your partner's cursor" in macOS computer?I use a Windows 10 pc, and my partner uses a macOS computer. When using TeamViewer 14, he cannot s…
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Mouse and keyboard not working on remote computingHello, For some times, I could log on and take contrôl over a friends' Mac as I do with my father'…
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Remote management to Tv Box H96max+Hello, I'm trying to remote a Tv Box H96max+ Android with my computer and when i open the teamview…
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Block File transfer with policyWe want to put teamveiwer in citrix so the ppl behind the citrix session can get help but we dont w…
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VulnerabilityHow do I report security vulnerability affecting TeamViewer product?
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blocked by invalid free account klantnummer - AccID 20214894Hello I have ordered and paid a new account. After installing I was not able to use it, i.e.monitor…
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Channel usage for a meeting?I want to host a meeting, 5 users from outside our company will connect to my one presentation. Do…
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No ID showing on AndroidI have installed the quick support on my friend's new Samsung A20e but when we open it, no ID is sh…
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teamviewer licence.Teamviewer doesn't work. Invoice is pais (8th august)
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TV 11: After updating to Windows 10 1809 are Tabs not visibleHello, I am using TV 11 and made the update to Windows 10 Version 809. After the update, the Tabs …
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Cannot activate TeamViewer Business Subscription LicenseMorning - please assist. Teamveiwer access restricted as I get below messages when trying to change…
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Automatically starting webcam during remote control calls.I'm currently working on a porject that requires projection mapping on a remote pc. While offsite, …
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Teamviewer SubscriptionHello, I've used teamviewer for work and personal on the same computer. My work account was used …
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