General questions
This board is your go-to place in case of any general questions about TeamViewer. Simply ask the community for help!
Discussion List
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TeamViewer won't open on macHello - I have had a mac for 4 years and always had trouble with teamviewer... I have recently upgr…
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mouse blockingAnyone else have problems after installing the latest update? the processor was overload and teamv…
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Latest Update 14.7.1965 - Windows 10 - Connecting ...After updating, 75% of the time, we receive 'Connecting...' and nothing past that when attempting t…
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Can not connect to Mac client unless user logged inI am having this problem on every Mac client I need to connect to. I am running TeamViewer 13.2.14…
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Premium license showing as freeAs of the last few days, my users who are signed in using a Premium license are showing as free. I …
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First time Sr. Citizen User Questions, PleaseHello, Am in my 80's ow, so please put up with a few dumb questions. I miss many of the nuances no…
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Activate my licenseMy account **Please do not post personal information** has been disabled because of late payment, i…
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Compatibility with older versionsI switched to teamviewer 14 today, but my client still has version 13. I was able to connect, but I…
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VPN connection auto-closes after a while...is it because I'm using Free licenses?IDK if it's because of some kind of limit with the Free licenses or what....but the VPN connection …
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"Custom Device Information" and "Advanced Device Grouping" - not visibleIn my small organization we all have instaled TV14. On my TV account (admin) I see all "Custo…
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Unattended devices OneClick remote script executionHi, We recently upgraded to version 14.6.4835 on both the local and remote computers, and we are h…
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DNS not workingIt seems DNS name resolution is not working inside latest version of TV (12.0.71510 NI) on Linux Ub…
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return in 7 daysGood afternoon.. Please I want the return of the $ 144 because the license was never activated I t…
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Wake up all computers within the same networkHi, is it possible to wake up all computers of a group within the same network at once using wake-o…
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Whiteboard - How to remove all scribbles at onceDear Community, How can I remove all scribbles I made on the Partner Desktop with the whiteboard p…
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New credit cardI already have the renewal of my Visa credit card in effect with the that I pay for my Premiun team…
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Auto renewal invoiceHello. Yesterday i've got renewal invoice on my email with payment details for 21 oct 2019 - 20 o…
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Re: Info - Degraded performance October 29th and 30th 2018I have been getting the error reason unknown for the past few weeks every time I try to log in. I'…
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Setup multiple PC's unattendedIs there an easy way to install and setup multiple computers as unattended? I'm looking to add Team…
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Possible to set a static password in Design & Deploy?Hello, I've been tasked with deploying TeamViewer to our new PC's via Microsoft SCCM. To do this, …
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Advanced - new custom field not visible in Client appHello, I created an Advanced custom field from TeamViewer dashboard. I see it under all systems i…
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Synology ds918 can't connectAfter indetification nothing happen. can connect to remote server.
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Suspicious log entry "new connection from 127.0.0.1:60101"Hi all! Recently someone has gained an access to my credit card (via my personal cabinet at bank's…
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How to prevent interlopers from gaining accessWhen TeamViewer is running in the background with a little icon in the system tray area (as it norm…
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Activation number doesn't work anymoreI bought TeamViewer 11, trying to install in another remote client sends a message showing wrong ac…
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TeamViewer 14 doesn't open after trying to open it after 2 months since I opened it last timeTeamViewer 14 doesn't open after trying to open it after 2 months since I opened it last time. I tr…
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account shows "free" but I paid my invoice and have no way to submit a ticket and getting dinged forOK, my credit card expired and there is no way to change it in the system so I got dinged with an i…
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How to close the curtain for an assistant for 20 seconds?Hello, Could you please advise me about such a situation: if the system administrator has connecte…
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Wake on Lan Feature Stopped WorkingHello and thanks in advance for any help received. I spend most of the time travelling accessing m…
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Verizon JetpackI am considering Teamviewer to control one remote computer (7 or 10) connected to a Verizon Jetpack…
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