Operating system: Windows
Version: 15.28.5
Release date: 2022-03-22
Could you please provide a download link for the previous (15.27.3) version?
Hi all,
I got the info that an update has been deployed that fixed the bug where an error was shown when trying to connect to a remote computer using its IP address.
We´ll make sure to get the Change Log live as soon as possible, but I wanted to inform you right away that the fix is live.
The new version number is: 15.28.7
Thanks, Esther
@Esther
Current software download (64-bit) provides version 15.28.5.0 - but states 15.27.3.
Same issue here. Complete lack of QC on the TeamViewer development side.
Trying to downgrade to a lower version now...
@Aditza Try using the other input field as a workaround: I couldn't connect through the address bar at the top "Enter Partner ID", but through the "Control Remote Computer"->"Remote control" input field using the same LAN IP.
Hi again @Omar-Os
Thank you for your comment. I send it to our R&D team 👍
However, also for the MSI, you need to uninstall the 32-bit version before you can install the 64-bit version.
Have a good start to your week,
Esther
It's simple, everyone wants 32-bit to 64-bit upgrade for EXE installers exactly as it is possible for the MSIs ! 🤷🏻♂️
Thanks for this information, in the meantime I go back to 15.27.3
Hi @Aditza, hi @Wim_Terstegen,
Today, the R&D team reached out to me and confirmed your findings.
They were able to identify the issue and are now working on a fix.
We will deploy a fixed version soon (before the next monthly release in April), however, I do not have information about the exact day.
Thanks for your report and for your patience!
Hi @Omar-Os
Regarding the update of 32-bit to 64-bit: I talked with our development team as well as our support team. They let me know that the update can be easily achieved by re-deploying TeamViewer via MSI. With this method, you can uninstall the 32-bit version and install the 64-bit version on all devices at once (For more info on mass deployment see: Mass deployment on Windows)
Otherwise, we see a lot of roadblocks for an automated process (e.g. getting confirmation from each user for such an update), but the teams were interested in hearing on
Thanks looking forward to hearing from you,
Why does this post not contain any bug fixes?
Disappointing that not only has the bug not been fixed, the thread itself has had no comments from the TeamViewer team, even after I found why:
Blank Screen on Second Monitor (v15.26.4) - Due to Portrait Aspect
https://community.teamviewer.com/English/discussion/121512/blank-screen-on-second-monitor-v15-26-4-due-to-portrait-aspect#latest
Hi @Esther
We also have 2 users with same issue who are running V15.28.5. We also use the LAN-only function here.
Regards,
Wim
Hi @Aditza
I checked with our support internally and will get back to you as soon as I hear something. Just FYI: @brucewol reported the same here: error message- you have entered the id of your own computer
I hope I´ll have an update for you soon,
for LAN-only mode this version is completely broken, it no longer allows ANY CONNECTION at all.
How do i connect to LAN computers now?
edit: i had left on purpose the full un-redacted RFC 1918 IP addresses info in the screenshot because they were relevant for the problem and they are not sensitive ... but seems some over-eager moderator decided to mess with the screenshot and "anonymize" even addresses that show up on Wikipedia. https://en.wikipedia.org/wiki/Private_network
anyway... the "remote computer" ip address is correctly entered for the LAN computer... but this silly error message pops up.
My comment in here..
https://community.teamviewer.com/English/discussion/121578/windows-v15-27-3
Hi Omar - what do you mean?
32-Bit to 64-Bit upgrade ??????????????????
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