IOS double click bug

Question

Hi, I’m experiencing an annoying bug only on IOS where clicking once sometimes causes the team viewer to click twice or three times. Is there a solution?

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Gkings · Answer

Hi @Chisa_R,

Thanks for the welcome!

I’ve already gone through all the suggested troubleshooting steps (updating both devices, restarting them, restarting the TeamViewer modules, and ensuring both operating systems are fully up to date), but the issue with the unexpected clicking behavior is still occurring.

I also tried uninstalling and reinstalling TeamViewer on both devices, but the problem persists.

Here are the details you requested:

Local iOS device:

* Device: iPhone 16
* iOS version: 26.3.1
* App: TeamViewer Remote Control

Remote PC:

* Operating System: Windows 11 Pro (10.0.26220)
* TeamViewer version: 15.76.5 (Full Client)

Please let me know if there’s anything else I can try or if you need additional information.

Best,

Gkings

Chisa R · Answer

Hi @Gkings,

Welcome to the TeamViewer Community! 😊

Let’s start with some basic checkups to rule out unexpected hiccups.

Please perform the following steps on both your local iOS device and the remote PC:

* Update TeamViewer to the latest version (details are available here).
* Restart both devices.
* Restart the TeamViewer modules on each device.
* Ensure the operating systems on both devices are fully up to date.

After completing these steps, please start a new remote‑control session and check whether the unexpected clicking behavior still occurs.

If the issue persists, please uninstall and reinstall the TeamViewer modules on both devices and try again.

If the problem continues after all troubleshooting steps, please let us know the following details:

Local iOS device

* What is the iOS version?
* Which TeamViewer module are you using? (For example: TeamViewer Remote Control)

Remote PC

* What is the operating system of the PC?
* Which TeamViewer module is installed? (QuickSupport, Host, or Full Client)

Let us know how it goes!

Best,

Chisa