Issue
Discussion List
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Will not connectWhen trying to connect to the pc it says it is connecting but doesn't go any further. Is there any…
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TeamViewer visible in processes but not functioning Win10Hello, I have used TeamViewer before on other computers but given the recent issues with the coron…
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No license recievedMy company bought a TeamViewer Premium License on Friday 20, but we didn't get the license or even…
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Disable two factor authentication without recovery codeI am trying to do deactivate for two factor authentication because I replaced a cellphone and I can…
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Teamviewer instant support embedded links not opening; URL format not recognised by xdg-openWhen opening embedded TeamViewer instant support URLs from a web browser, xdg-open cannot find a pr…
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How to submit a ticketIf you're not able to find an answer to your question here in the Community, or in our Knowledge Ba…
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Paid but still no activation keyLike many others we paid for Teamviewer on Monday but still no activation key - Im trying to work f…
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Lost 2FA device and passwordI got 2FA on login, but lost app and device with it. But i have recovery code. Also i forgot my pas…
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I've made late payment todayI've made a late payment today and i've noticed that my account now is in free version. Kindly assi…
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Teamviewer Management Console site won't load this morningAny one else having issues logging into the Management console this morning? (EST-US) We also use …Answered ✓ HazãrdousChild 191 views 1 comment 0 points Most recent by HazãrdousChild General questions
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Purchased a business licence no email, needed ASAPTitle. Need the licence sending through ASAP. Can anyone assist
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Modify invoiceDear support, we purchased a business license yesterday by phone and we received the invoice for p…
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Legacy licence stopped working (Teamviewer 13)We have used Teamviewer 13 at work for a long time, with no issues. My company has a permanent leg…
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Due to corona, disconnected from grandparentsI have been using teamviewer to access there pc when they cant wrap there head arround computer rel…
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TeamViewer does not load on Mac OS Mojave (10.14.6)TeamViewer doesn't load on mac os mojave, but it runs in the background when I open my Activity Mon…
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Terminate of TeamViewer Subscription (License number: 09-32504-430019-395582)Dear TeamVierwer Officer, I wrote in an email to support@teamviewer.com yesterday happended to kno…
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I have no tray icon...Resolved. took a revouninstaller of teamviewer on all 3 machines. i believe it had to do with imp…
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Error Message'team viewer remote access error 'does not support connection to customised modules''as a first tim…
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Purchased Licence but no activation emailHi, I purchased a Business licence yesterday but have not received an activation email. I have be…
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Charged twice for 1 license not received...Hello, I have been trying since this morning 08:00 to get some help. I tried to purchase 1 lisen…
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I want to cancel my purchaseII just purchased a personal use license yesterday, my card got charged, but I received no emails r…
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teamviewer and mobilehello i am using teamviewer so i can work on my phones apps using my monitor screen and keyboard o…
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One user has easy access. I want random password for all others.I have one user that can autoconnect with easy access for remote management. The other users I want…
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Sound on local computer decreases greatly when connecting to remote computerHi! I'm using TeamViewer 15.3.8497. I've just started using TeamViewer; so, perhaps, there is a set…
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Ctrl key stuck on macOS remote from WindowsIf i ctrl click the safari icon(hold ctrl, then click the icon, then release the ctrl key) in the d…
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Dont know how to activate new licenseHi, I used to have a free license of Teamviewer, but yesterday I bougt a one-user license. I got a…
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Purchased teamviewer but still showing free versionWe purchased a license and it is still showing the free version. Please advise.
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Moving free account to new computerMy free account was on my old Windows 7 PC. I upgraded to a new PC for Windows 10 how do I get my…
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How can I cancel my suscriptionGood Morning, I want to make sure that my suscription won't be renewed automatically. How can I d…
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PaymentHello guys, I just purchasing the 3 devices license The invoice is already in my email But when…