Issue
Discussion List
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Due to corona, disconnected from grandparentsI have been using teamviewer to access there pc when they cant wrap there head arround computer rel…
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TeamViewer does not load on Mac OS Mojave (10.14.6)TeamViewer doesn't load on mac os mojave, but it runs in the background when I open my Activity Mon…
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Terminate of TeamViewer Subscription (License number: 09-32504-430019-395582)Dear TeamVierwer Officer, I wrote in an email to support@teamviewer.com yesterday happended to kno…
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I have no tray icon...Resolved. took a revouninstaller of teamviewer on all 3 machines. i believe it had to do with imp…
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Error Message'team viewer remote access error 'does not support connection to customised modules''as a first tim…
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Purchased Licence but no activation emailHi, I purchased a Business licence yesterday but have not received an activation email. I have be…
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Charged twice for 1 license not received...Hello, I have been trying since this morning 08:00 to get some help. I tried to purchase 1 lisen…
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I want to cancel my purchaseII just purchased a personal use license yesterday, my card got charged, but I received no emails r…
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teamviewer and mobilehello i am using teamviewer so i can work on my phones apps using my monitor screen and keyboard o…
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One user has easy access. I want random password for all others.I have one user that can autoconnect with easy access for remote management. The other users I want…
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Sound on local computer decreases greatly when connecting to remote computerHi! I'm using TeamViewer 15.3.8497. I've just started using TeamViewer; so, perhaps, there is a set…
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Ctrl key stuck on macOS remote from WindowsIf i ctrl click the safari icon(hold ctrl, then click the icon, then release the ctrl key) in the d…
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Dont know how to activate new licenseHi, I used to have a free license of Teamviewer, but yesterday I bougt a one-user license. I got a…
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Purchased teamviewer but still showing free versionWe purchased a license and it is still showing the free version. Please advise.
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Moving free account to new computerMy free account was on my old Windows 7 PC. I upgraded to a new PC for Windows 10 how do I get my…
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How can I cancel my suscriptionGood Morning, I want to make sure that my suscription won't be renewed automatically. How can I d…
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PaymentHello guys, I just purchasing the 3 devices license The invoice is already in my email But when…
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TV will not installI have TV Host running on a remote computer that I support. It stopped working. I uninstalled it …
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Windows UAC locks me out, even when using Windows authenticationI'm trying to change the Windows Firewall settings of one of the users in my domain. I'm using the …
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Pardoning emailer has gone haywire!Hello! I was following the commercial use process, and something seems to be wrong with your pardo…
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Corporate License not re-activating after payment info updatedOur corporate license had 'expired' due to a payment info screw-up on our side. Once I was able spe…
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Delete AccountI have lost the 16 digit recover code for my account (not this one) and want to either regain the a…
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Urgent : No receiving of an email after purchasingHello, I purchased a license days ago which was payed by credit card. I didn't recieved any email…
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Please cancel my subscription for a full refundHello, I would like to cancel my subscription, which I purchased on Monday, for a full refund. I p…
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URGENT: Purchased but have not received receipt or login instructionsPlease can someone help with this. This is for a school and urgent.
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Already paid the license but no confirmation emailWaiting since monday when I paid for the license to receive a confirmation email but none whatsoeve…
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Can not select my headset in audio settings (macOS).Hi. I'm using TeamViewer (15.3.2682) on macOS (10.15.3). I have a Headset (Turtle Beach Stealth 52…
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Teamviewer in VDIWhen connected to a user in a VDI session, we are having trouble with mouse clicks. All click have …
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Did not receive activation Link via E-mailI bought a license yesterday but did not receive an activation link via Email. And Teamviewer suppo…
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recover user nameOK so I set up a friends computer for remote access.....We have not needed to use the connection fo…