Issue
Discussion List
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Desktop greyed outI use TeamViewer to connect my iMac to my neighbours Mac Mini. Both machines are running Catalina 1…
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ALERT - Fraudulent Customer Service "Consultants" and Account ManagementHello, I am alerting all users that may have a subscription, or may have recently canceled their …
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Teamviewer 15 cannot be installed correctly on Mac OS 10.14.6 - Helper tool installation seems to faTV version 15.4.4445 First of all it is not possible to configure TV to start at system start. Ev…
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Letter in the mail claims I purchased a copy of TeamViewer that I never purchasedI received a letter (actually two letters spaced one month apart) in which the offices of TeamViewe…
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Teamviewer Session ID's not workingHi, Since today all our Teamviewer Quicksupport sessions are not providing session codes and are …
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My remote control fails after a bit, despite being connectedHello, Some time after I log into my session, I'm unable to control my remote computer. Even after…
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Activated license but TeamViewer still shows free.I clicked the email link to activate my license and it says it is already active on my account. the…
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delete option error - hacked - please helpHello, recently my e-mail account has been hacked. I received an e-mail saying , "Thank you fo…
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Cant anwser postif i try to anwser a post, i get an error and a message that i should contact the adminstrator
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Business license bought but my account is set as FreeHello! We bought last week two Business Subscription for me and my colleague. My colleague made f…
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Certificate of Residence for Poland 2020Dear TeamViewer, Our company have need to generate new Certificate of Residence for year 2020 to p…
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Alt+click and dragI have some software that requires I be able to hold down ALT while clicking and dragging the right…
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Wrong Password IssueHi, I've got a problem when trying to connect a distant computer. I connected 3 times last two day…
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Remote controlHi guys , would like to check during the remote control mode , how many computers can I access/mo…
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Never got email after purchase and payment went through on cardHi, On Tuesday 24th I purchased Remote Access licence and payment went through on my credit card u…
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Remote connection does not show a normal desktopComputer A & B: Windows 10, Teamviewer 15 Plz check the screenshot from A, the machine B tab a…
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No control window after connectingHi, I am attempting to remote control another computer with Linux from a Windows 10 laptop, initia…
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Will not connectWhen trying to connect to the pc it says it is connecting but doesn't go any further. Is there any…
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TeamViewer visible in processes but not functioning Win10Hello, I have used TeamViewer before on other computers but given the recent issues with the coron…
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No license recievedMy company bought a TeamViewer Premium License on Friday 20, but we didn't get the license or even…
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Disable two factor authentication without recovery codeI am trying to do deactivate for two factor authentication because I replaced a cellphone and I can…
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Teamviewer instant support embedded links not opening; URL format not recognised by xdg-openWhen opening embedded TeamViewer instant support URLs from a web browser, xdg-open cannot find a pr…
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How to submit a ticketIf you're not able to find an answer to your question here in the Community, or in our Knowledge Ba…
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Paid but still no activation keyLike many others we paid for Teamviewer on Monday but still no activation key - Im trying to work f…
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Lost 2FA device and passwordI got 2FA on login, but lost app and device with it. But i have recovery code. Also i forgot my pas…
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I've made late payment todayI've made a late payment today and i've noticed that my account now is in free version. Kindly assi…
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Teamviewer Management Console site won't load this morningAny one else having issues logging into the Management console this morning? (EST-US) We also use …Answered ✓ HazãrdousChild 192 views 1 comment 0 points Most recent by HazãrdousChild General questions
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Purchased a business licence no email, needed ASAPTitle. Need the licence sending through ASAP. Can anyone assist
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Modify invoiceDear support, we purchased a business license yesterday by phone and we received the invoice for p…
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Legacy licence stopped working (Teamviewer 13)We have used Teamviewer 13 at work for a long time, with no issues. My company has a permanent leg…