I was using a free TeamViewer license to connect to my computers and a few friends' and family computers. To improve my experience, I bought the TeamViewer Remote Access License and set up my three devices for unattended access. But now, I'm only allowed to connect to these three devices and can't help my friends and…
Just renewed my subscription (Remote Access) and have problems remote accessing / defining my 3rd (work) computer (Password when I don't have one, etc). I therefore deleted the Device in the web App in order to redefine it. Now, I can see the computer in "My Computers" in the Desktop App (old interface) but I do not see it…
Why do i have exactly the same problem every time i change a pc or laptop, it is impossible to get the new one setup. It ALWAYS makes me download first but then says i am using a free license - even though i am logged in and it must know that i have a valid paid for license! I really despair, i have wasted at least 2 hours…
I accidentally deleted my account. Unfortunately there was a paid license subscription tied to that account. I re-created my account but the license info is missing. Is there a way to restore my license?
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What is the procedure for transferring a license from one user to another? My collegue left company and I‘d like transfer this license to another user.
I get Emails to activate my licence purchased on September 23, 2024. When I click on the link it allways says: The license could not be activated because there is another License on this account. But I used to have one, which I cancelled. Then I worked with the free one but I need a paid one so I got the remote acces abo.…
Hello, I am having issues with my TeamViewer license. My previous license expired and I attempted to repurchase the same license, but the system did not allow me to do so. As a result, I had to purchase a new license using the same account. After a week of use, everything was fine, but then problems started to arise. I…
Forget that you don't use Teamviewer I paid for a year more I'll get a refund for the part that's already been paid I want to terminate the contract in the future I can't find a menu that I can cancel Please attach the link [removed by moderator] Please reply to the above e-mail 😊
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