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This seems impossible. The licence does not allow phone support or portal access. How do you cancel aso that they don't bill you again and then threaten legal action when you show you never used the product?
I've paid for the teamviewer remote access plan and my credit card is already charged. The email that i input to buy is not a registered team viewer account (because it is said that if new email, it will be automatically registered. This community account is my other team viewer account) In the success payment page, it is…
not open our portal
Hello there, I've recently purchased a Teamviewer Remote Access Licence. However, when I tried to activate it for my account through the link in the activation email from Teamviewer it failed and I got the following error message: It's in german and it basically sais that I can't activate the licence for my account because…
Hi, I bought a license one week ago but I still haven't received any activation link a nd I haven't received any receipt as well. Nevertheless you charged my money. So I wanted to know how to have my money back. Thank you.
Hello My manager stop work…….. How to migrate all info and notes to the web acount ?
To date, I have submitted several tickets to obtain a refund, but I have not received any response, and some tickets have even been closed. The number to speak with one of your representatives is also nonexistent, and the chat that is supposed to put you in direct contact with one of your operators is evidently a joke. It…
I purchased the PERPETUAL license for TeamViewer 8 on May 10, 2013, and in mid-2021 we received the news that it was at the end of life and that we would have the right to use version 15. However, today, to my surprise, TeamViewer stopped working, claiming commercial use and that I do not have a license. If the license…
Good afternoon, we purchased a corporate license for 5 users and it worked fine. But yesterday the license suddenly became free. Please help me solve the problem.
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