Hello, can you please help with activation of new licence? We need to get rid of our old licence. [removed per Community Guidelines] Thank you
I am unable to submit a support request via your web portal either via the email address I originally had as the Company Administrator and the one used during onboarding, or another email which I have switched to be the Company Administrator, and the company contact. Your web portal just cycles back to the login screen…
Hello, I have purchased a license and the amount has been charged to my account. However, when I try to access the invoice, I'm told that I'm using a free license. For this reason, I'm also unable to download the invoice. Since I'm registered as a free license user despite having made a payment, I can't open a ticket and…
Hi we recently upgraded our license from a free but at the time had no access to our emails to follow the activation link, how do we get the link re-sent to the registered email address please as our license is still showing as a free. thanks.
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I have been directed to the personal use verification form and tried to fill it in. However the device ID section is telling me that my ID is in the wrong format? Can anyone suggest what I am doing wrong please? James
So I was blocked out of my home PC because there had been a powercut so I was trying to be smart with some of the corporate features to try and get back in. It never worked out, but I had used the corporate trial to do this. Problem is now I'm stuck on this and now the corporate trial has ended I want to get back to my…
My old company had a Corporate account and somehow I beleive my personal email got linked to it. Now when I try to remote my sons computer, I get an error that my session has expired and I need to wait before logging in again. Can my personal email be unlinked?
Hello. Since I have not been able to get any support from the company that has worked. I thought I would try th community. A few years ago, we began using TeamViewer to remotely connect to our studio computer. Since we were finding it so useful, I opted for the paid version to do the right thing. This was 2 1/2 years ago.…
WelcomeI need to change the subscription to your lowest value without any other additions
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