Hello Community, When I log into my 80 year old parents' cell phone with the TeamViewer app, edit something and disconnect after 5 minutes, Teamviewer continues to run in the background and drains my battery very quickly. In the battery analysis of my iPhone, battery utilization is 95% Teamviewer, audio background. What's…
I have assigned my mobile device to my TeamViewer account using TeamViewer host app. Now whenever I try to connect to my device using TeamViewer remote control app in other mobile, it always ask to press "start now" in my device where TeamViewer host app is installed to start giving access. What's the point of TeamViewer…
Hello, When using remote control with Teamviewer Host or QuickSupport on a Unitech EA520 (Android 11) device, I cannot open a file or folder when using the native File browser app. I can only open root folders (like Documents, Pictures, Download, etc.) and see their contents, but nothing happens if I try to open a…
Good morning. My Xiaomi phone has a malfunctioning display and i cannot use it for access to my files and backup. Debug USB was activated, but when i connect to my MacOs (M1) it recognize the phone but as unathorized. I am searching a way to do a backup on my pc, they told me i can install remotely on the phone teamviewer…
Hello, We meet some issues with Apple devices. As soon as user's iphone is on call, it stop QuickSupport after a few seconds. Impossible to take remote control and call the end user at the same time. No issue with Android devices. It does like a black screen they session is frozen or out. Would you have any tip for that…
is there any tutorial covering this topic? I've downloaded the SDK for Android Studio and read the README.md file. I added the ScreenSharingSDK.aar file to my project and modifies the gradle files. Now I want to implement the screen sharing and remote control features, but the documentation link is down For a complete…
Can I Use A Mouse With My Ipad To Control The Mouse Of The PC? (Because I want to use exact PC Mouse gestures remotely from my Ipad) How can I do that?
When I launch QS on my Asus Zenpad (Android) I get the following dialog. This device supports the additional "Remote Control" feature. Please contact our support for further information. OS firmware Asus M. What must I do to get QS working on this Android device? Thanks.
I own and old Galaxy Tab S on which I installed a custom OS (Lineage OS 17). So when I try to remotely connect the tablet, I receive the following message: Remote device doesn't support screen sharing I read somewhere on the Teamviewer documentation, the Samsung devices need to have Samsung Knox to run correctly. As…
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