As titled, when I add a new android device to our system, via the same method I have used for dozens already, all new ones with ver15 of the APK they appear in the "My Managed Devices" section and I cannot move them to any of my groups, this will clearly result in disorganisation. So far, the only fix I have found is to…
I built my custom image for to a Raxa Rock 5B board and I changed the screen orientation to 270 because that is how my display is setup in the product. It works fine, except when I connect via TeamViewer. The screen is cut in half for the host: Without rotation, it works fine, both screen and TeamViewer appear correct in…
What is the difference between the business version and the Remote Access version with regard to the feature: Support für mobile Geräte (Add-on)? Does it have to do with any restrictions of the Remote Access version for remote access of my PC from mobile devices?
I've downloaded Quick Support so that a friend can control my S9+ from another android device, but when I'm promted to download the 'Add-on: Samsung' app for remote control to work, I get an error message saying 'Can't install Add-on: Samsung'. Does anyone know if this is a problem with the app not being available on an…
I'm writing to confirm whether there's a solution to unlock my Android phone, which currently has a black screen when I connect via TeamViewer. I have a 4-digit code set up to unlock the phone, and I would appreciate any guidance on unlocking it through TeamViewer to be able to use the device. Thank you!
Hello Community I try to connect from MacOs to an Android tablet. Unfortunately, it stucks by the "get remote access" screen, and nothing happens. I only see that the tablet try to install an add-on, that is not allowed. When I try the same remote connection from a Windows PC, it works. What can be the issue ? I am running…
I've tested remote viewing on my iPhone. I have a remote user who installs the QuickSupport app on his iPhone. We get to "Start Broadcast". I can remotely see the seconds incrementing on his phone. I ask him to "swipe up from the bottom of his phone", and when he does, the connection breaks and he sees "Start Broadcast". I…
Android running TeamViewer Host, how to get sound transferred to TeamViewer client on Windows. I saw old posts about this not being possible, but those are posts from 2017, so that's old news. My use-case is - I want to connect to my Android which is running TeamViewer Host, and click the phone dial button and hear the…
There seem to be a major bug in the ios version of Team Viewer that impact the ios sound system. If team viewer is opened in the background, the sound is not played properly on carplay, it sound distant, lower quality and not playing on all channel. I had a similar issue with playing music on the iphone built in speaker.…
I work for a taxicab company, and we own 50 samsung a9+ tablets. We need to be able to remotely enter the main password for the tablet after the driver restarts said tablet; however, driver obviously can't open any apps until password is entered. Driver can wake tablet, that's not an issue; the issue we're having is, upon…
It looks like you're new here. Sign in or register to get started.