I have a new lenovo tablet running android os. Whether I try to login from my laptop, or from the webapp, the window gets stuck on "starting remote session". If I click on dashboard, it is showing CPU usage, memory, available disk space, etc. The connection is at least initiated enough to pull the stats of the device, but…
Hi When adding a new account to Outlook (Android), the Teamviewer screen turns black... This problem has existed for several months. Any help, thanks
I used to be able to connect to my PC from my phone and copy files back and forth at will. Now this no longer works. On the Android app, I navigate to the files on either my phone or my remote PC (doesn't matter which) and select them fine. When I switch to the opposite device and tap the Perform Action menu to select Copy…
When remotely connecting one mobile device to another can the support provider actually manipulate the remote screen or only view and instruct the user?
As titled, when I add a new android device to our system, via the same method I have used for dozens already, all new ones with ver15 of the APK they appear in the "My Managed Devices" section and I cannot move them to any of my groups, this will clearly result in disorganisation. So far, the only fix I have found is to…
I built my custom image for to a Raxa Rock 5B board and I changed the screen orientation to 270 because that is how my display is setup in the product. It works fine, except when I connect via TeamViewer. The screen is cut in half for the host: Without rotation, it works fine, both screen and TeamViewer appear correct in…
What is the difference between the business version and the Remote Access version with regard to the feature: Support für mobile Geräte (Add-on)? Does it have to do with any restrictions of the Remote Access version for remote access of my PC from mobile devices?
I've downloaded Quick Support so that a friend can control my S9+ from another android device, but when I'm promted to download the 'Add-on: Samsung' app for remote control to work, I get an error message saying 'Can't install Add-on: Samsung'. Does anyone know if this is a problem with the app not being available on an…
I'm writing to confirm whether there's a solution to unlock my Android phone, which currently has a black screen when I connect via TeamViewer. I have a 4-digit code set up to unlock the phone, and I would appreciate any guidance on unlocking it through TeamViewer to be able to use the device. Thank you!
Hello Community I try to connect from MacOs to an Android tablet. Unfortunately, it stucks by the "get remote access" screen, and nothing happens. I only see that the tablet try to install an add-on, that is not allowed. When I try the same remote connection from a Windows PC, it works. What can be the issue ? I am running…
It looks like you're new here. Sign in or register to get started.