servicecamp support
Please use this board to discuss anything related to TeamViewer Servicecamp.
Discussion List
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Payment reminder while the invoice payedDear Support team please contact me in regards Final TeamViewer Payment Reminder Invoice has been … -
i would like to try Team Viewer for 1 monthHi Support, I am testing it for my company but need to have it for one month, CAn you help to get … -
You cut me off from Service Desk for 6 day and still didn't fix the problem !Hi Temaviewer. You cut me off from the servicecamp Service Desk, even though I have a Premium lice… -
HTML signatureHi, I need to configure my email signature in HTML format to be able to implement colors and images… -
How delete messageHow to delete messages? By mistake send a report to a customer but on another customer's ticket. I … -
Select Topic when creating a ticketIs it possible when your creating a ticket or emailing in to create a ticket that we are able to se… -
own mail server with imap and ssl does not workthe following error is displayed: ""Incoming conection faild with the following error: [… -
subcategories / timerPlease add subcategories option. Example: Categories -> "Software" Subcategories (if… -
Changing which end user created ticketMy boss has forwared a e-mail on to the service desk and its created a ticket under his name, i can… -
Resolution on closed ticket notificationThe resolution is not inserted in the closed ticket notification. Is there any way to include it? t… -
How can I make custom ticket forms in servicecampHello, there is a possibility to make custom ticket forms. But I do not know how to do this. Per… -
missing functions* it is not possible to join/merge tickets * no registration of ticket working time * no recording …
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Unable to add a new staff agentI have seven current agents, but the button to add a new agent will not operate to allow me to buy … -
Multiple Customer PortalsHow can we create multiple customer portals? We ave different clients and we would like to have a b… -
Show pictures / attachments in the New Ticket info emailHi everybody, I think this is more like a feature request or a deficit in functionality (for us). … -
Enlarging description text field in "New Ticket"When creating a new ticket, the pop up seems to be fixed in size and cannot be enlarged. As the des… -
Connect to service camp instantHi Team I have just expired Teamview Corporate subscription, which included [removed by a moderato… -
Automated Email ResponseThis may be a feature request. I would like to change the automated email response based on which … -
Sharing/Seeing tickets from other Organization membersWe are starting to migrate to ServiceCamp as our ticketing system with our Clients. Our clients lik… -
Forward a messageGood evening, later will it be possible to forward a message? Thanks you -
Confirmation email not receivedHello, I hope that someone could assist here about an issue we're experiencing with some of our se… -
Customization of Bulk Ticket HeadersGood day We have a custom field - Supplier/Vendor Status which is selected once an internal ticket… -
Requester field permanently set to "false"In my tickets, when generated at the portal, the Requester field is set to "false," and c… -
Fields helpIs there a way to reorganize the custom fields in the ticket generator, so that the structure makes…
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When using IMAP with username/password/server - How to set the Sender-Mail Adress?It's still [email protected] - and I cannot find where to set the Sender E-Mail address. -
Maximum number of users on Service Camp Customer PortalGood day Is there a maximum number of customers that can log into our Customer Portal? i.e Are the…
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Change email address that created a ticketHi there, I would like to know how can I change the email address that created a ticket in servic… -
How to see who responded to a ticket?When a User A guess or knows a Ticket-ID (they are incremental integer values) of User B - and Use…
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Changing/Adding more than one email domain for customer companiesIn the last few months we've had a number of customers change the associated email domain (companie…
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Import Tickets from ZenDeskHi guys, do we have the possibility to import our old Tickets from ZenDesk? We use ZenDesk but wan…
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