servicecamp support
Please use this board to discuss anything related to TeamViewer Servicecamp.
Discussion List
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spam tickets being created about every minute.this morning service camp was filled with 130 spam emails and they are coming in about 1 every minu…
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Inboxes not receiving and starting ticketsI'm not receiving email from servicecamp...just few hours ago
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Emails sent into servicecamp not arrivingHi Since this morning emails which are been sent to serviceamp to create tickets are not arriving …
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Tickets randomly createdUser sent mail, seen in Office365 mailbox, but no ticket created. Forwarded the same mail 4 times t…
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Open ticket DomainHello, Today anyone can open a call to me I want to limit only the domains I set
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Service camp not creating tickets via emailAs of Wednesday the 10/10/2018 our instance hasn't been generating tickets from user emails with li…
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Starting problemsIn Windows 10 pro Teamviewer did it until yesterday. Today it will not start the message is that t…
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ServiceCamp is not receiving emailHi Support, ServiceCamp is not receiving email and not generating tickets when email is auto gener…
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Not receiving ticket via emailHi Support, We are not receiving ticket via email. can you check or whitelist this email please. …
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Service Camp Export RequesterI want to run a simple report to export the Requester field from ServiceCamp. Is there a way to ge…
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Follow-up time in ticket body is wrong time zoneIn the below example, I set the follow-up to this ticket for 9:01 AM. The follow-up shows correctl…
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Connection stucked on start-up, refreshing the screen and the connection starts working.Dear all, I am trying a connection that is stucked, no one command is working so the PC is stucked…
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Lost CC: field in tickets.I have not seen this announced in the change logs, but as of this week the CC: field option is now …
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How to make an existing "help desk" email address open tickets in ServicecampMy company utilizes a hosted Exchange solution through a third party provider. So, I don't have a w…
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Add GSuite e-mailHello, please help with this question at ServiceCamp. In our company we use GSuite mail (google) is…
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upgrade staff agent - serviecampHello i need upgrade staff agent - serviecamp Allow more details? how much does it cost ? Asaf L…
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Mac remote access issueHello there I am trying to help the user who is home, he has a Mac but the permission on the access…
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Outlook Addin stoppped workingThe Outlook add-in stopped working and now when I click on it under apps, it takes me to a 404 Micr…
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Can't create Servicecamp trialHello, I just tried creating a free servicecamp trial version but I get following error: An erro…
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ServiceCamp License cannot be found messageHello, Som days ago my ServiceCamp trial license ended and now I have pruchased a 1 year one. I h…
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cant login servicecampI can not connect to the system .. I have full open calls and over 300 employees .. Handle the issu…
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Where is my confirmation of purchase?I paid over £130 for a sungle use connection over 24 hrs ago. After numerous phone calls to thehelp…
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Add-in stopped working after removing IEWe have blocked Internet Explorer in our servers and now the Servicecamp Add-in stopped working wit…
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How to User Servicecamp function?Our company has purchased the Tensor license. Would like to ask if it comes with the Servicecamp? a…
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Cancel my orderHi, I would like to cancel the purchase I made on invoice **Please do not post TeamViewer IDs**. …
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Access to older versions of Team viewer.Hi i have just ungraded to the latest version of team viewer but offer support to customers out in …
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"You are currently offline" Please check your internet connection""The application is trying to connect" I've restarted the application, I have uninstalle…
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When a user submits a ticket, how can it notify all techsWe recently made the switch from Spiceworks to Service Camp. When a user submits a ticket it is al…
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Tickets not being created through our own mail serverHello! I recently set up our email server within our Servicecamp account. However it has been inco…
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