servicecamp support
Please use this board to discuss anything related to TeamViewer Servicecamp.
Discussion List
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Mac remote access issueHello there I am trying to help the user who is home, he has a Mac but the permission on the access… -
Outlook Addin stoppped workingThe Outlook add-in stopped working and now when I click on it under apps, it takes me to a 404 Micr… -
Can't create Servicecamp trialHello, I just tried creating a free servicecamp trial version but I get following error: An erro… -
ServiceCamp License cannot be found messageHello, Som days ago my ServiceCamp trial license ended and now I have pruchased a 1 year one. I h… -
cant login servicecampI can not connect to the system .. I have full open calls and over 300 employees .. Handle the issu… -
Where is my confirmation of purchase?I paid over £130 for a sungle use connection over 24 hrs ago. After numerous phone calls to thehelp… -
Add-in stopped working after removing IEWe have blocked Internet Explorer in our servers and now the Servicecamp Add-in stopped working wit… -
How to User Servicecamp function?Our company has purchased the Tensor license. Would like to ask if it comes with the Servicecamp? a… -
Cancel my orderHi, I would like to cancel the purchase I made on invoice **Please do not post TeamViewer IDs**. … -
Access to older versions of Team viewer.Hi i have just ungraded to the latest version of team viewer but offer support to customers out in … -
"You are currently offline" Please check your internet connection""The application is trying to connect" I've restarted the application, I have uninstalle… -
When a user submits a ticket, how can it notify all techsWe recently made the switch from Spiceworks to Service Camp. When a user submits a ticket it is al… -
Tickets not being created through our own mail serverHello! I recently set up our email server within our Servicecamp account. However it has been inco… -
Payment reminder while the invoice payedDear Support team please contact me in regards Final TeamViewer Payment Reminder Invoice has been … -
i would like to try Team Viewer for 1 monthHi Support, I am testing it for my company but need to have it for one month, CAn you help to get … -
You cut me off from Service Desk for 6 day and still didn't fix the problem !Hi Temaviewer. You cut me off from the servicecamp Service Desk, even though I have a Premium lice… -
HTML signatureHi, I need to configure my email signature in HTML format to be able to implement colors and images… -
How delete messageHow to delete messages? By mistake send a report to a customer but on another customer's ticket. I … -
Select Topic when creating a ticketIs it possible when your creating a ticket or emailing in to create a ticket that we are able to se… -
own mail server with imap and ssl does not workthe following error is displayed: ""Incoming conection faild with the following error: [… -
subcategories / timerPlease add subcategories option. Example: Categories -> "Software" Subcategories (if… -
Changing which end user created ticketMy boss has forwared a e-mail on to the service desk and its created a ticket under his name, i can… -
Resolution on closed ticket notificationThe resolution is not inserted in the closed ticket notification. Is there any way to include it? t… -
How can I make custom ticket forms in servicecampHello, there is a possibility to make custom ticket forms. But I do not know how to do this. Per… -
missing functions* it is not possible to join/merge tickets * no registration of ticket working time * no recording …
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Unable to add a new staff agentI have seven current agents, but the button to add a new agent will not operate to allow me to buy … -
Multiple Customer PortalsHow can we create multiple customer portals? We ave different clients and we would like to have a b… -
Show pictures / attachments in the New Ticket info emailHi everybody, I think this is more like a feature request or a deficit in functionality (for us). … -
Enlarging description text field in "New Ticket"When creating a new ticket, the pop up seems to be fixed in size and cannot be enlarged. As the des… -
Connect to service camp instantHi Team I have just expired Teamview Corporate subscription, which included [removed by a moderato…
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