General Questions
This board is your go-to place in case of any general questions about TeamViewer. Simply ask the community for help!
Discussion List
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Merged: Can't log into app on my computer and then can't control other computers.This discussion has been merged. -
Merged: Personal Use?This discussion has been merged. -
Merged: why my teamviewer change from private to comercial?This discussion has been merged. -
Apple Magic Mouse scrolling direction is opposite on Windows PCI use TeamViewer on a Mac to control a Windows PC. I am using an Apple Magic Mouse on the Mac (surf… -
Password Prompt when remote in to remote clientSome of our team members would get the password prompt when they remote into the remote client. Al… -
when typing remote keys like space / shift / symbol keys not workingUsing a mac to remotely access a windows computer and keys like . or spacebar or any non-letter / … -
passwordis there a way to stop the password from changing. It doesn't do my any good to leave on the app if… -
Teamviewer HostHi, I am trying to use Teamviewer Host but all it allows me to do is connect to the device, I am u… -
Lost recovery codeHello! The recovery code for disabling two-factor authentication has been lost. The device used for… -
Addon licenseHello! The situation is the following. An add-on license was purchased, but the letter did not con… -
Unable to perform remote connectionTeamViewer cannot make a remote connection from device to device on Windows 11, while it is connect… -
i need to use local microphone on the remote terminal ?i need to attend meetings on the remote Terminal and need to transmit sound form my local terminal, -
Can I get my TeamViewer ID reactivated?I am retired and help a number of older people in my Church and also friends. I don't charge any m… -
Merged: My connection times out after a minute.This discussion has been merged. -
Access control details window stays openWhen I access on of my work computers a window opens that say Access Control Details. This stays o… -
I have the same ID on two computers . How do I change one?I have the same ID on two computers . How do I change one? MacBook. -
Cancellation Policy is a disgraceI've requested cancellation as we no longer use the product and now you're threatening the debt col… -
Merged: AccountThis discussion has been merged. -
TeamViewer Outages Yet Again, 09-Aug-2022What the heck is going on with TV??? Yet again, I am unable to reach some of my endpoints. Downdete… -
I was switched to commercial instead of private and I don't know why.I would usually just remote into my mom's computer or mine when at work. However I got a notificati… -
Connection has timed outHi, I am using Team viewer for educational purposes to simulate my work on a remote server. I get m… -
move computers between accountsGood morning. I have a problem with the management console. we started to use for various reasons 2… -
Sport sponsorshipHi, is it possible to get an email contact of marketing team about sport sponsorships? Thanks -
How to set up my teamviewer with my companies teamviewer licenseA new employee created a teamviewer account, but it didn't automatically connect him to our compani… -
Merged: Hello All, this is my second Post...This discussion has been merged. -
Nvidia shield tvHello I download the TeamViewer Quick support on the nvidia shield tv but I can't get it to work… -
Cannot change screen resolutionI cannot change the resolution of the Teamviewer session and it remains on 1024x768. I am using Win… -
Screen Resolution Not ChangingI am on a Mac connecting to a Windows 10 desktop. I am unable to change the resolution. I select Vi… -
I am having a file transfer issue.I have an usb flash drive that I have constantly sent files from. I am now all of a sudden receivin… -
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