General questions
This board is your go-to place in case of any general questions about TeamViewer. Simply ask the community for help!
Discussion List
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Connection not establishedConnection not established, authentication canceled Error while connecting -
Odd issue: Some apps (including teamviewer) do not display although others doHello, I connect from TeamViewer 15.35.5 (current version) on a Windows 10 computer to TeamViewer o… -
Lag with TV remote access from Mac Ventura to Windows 10/11I am running MacBook Pro M2 with TV 15.41.1 and Mac OS 13.4 Beta (22F5027f). Team Viewer has a horr… -
Received an email from "TeamViewer Remote: Your “how-to” guide for the all-new interface"If you have to explain how to use BASIC features you know there is a big problem. All we want: 1. … -
Why remove the ability to connect to LAN IP AddressesIn my case this becomes very helpful as a lot of my connections are on DSL lines. That way I go acr… -
Teamviewer is connecting sometimes - whats wrongDear all, I'm using Teamviewer 15.42.5 since this version I cannot connect all the time to servers.… -
Can someone bypass 2FA???Can someone please teach me how to grab logs of what last connected to my machine? And or if there'… -
Out of memory errorHi all Maybe this problem has nothing to do with teamviewer, but anyway maybe you can help: During … -
Devastated with new version disaster !!Please Viewer team -- you have found a way to scare me with this terrible upgrade !! I cannot beli… -
Groups or Device GroupsI have looked high and low and cannot find a very definitive information about the major difference… -
Why is the "Device Description Permissions" a device-only permission ?Hey, I was looking for giving my admins the permission to edit the description of a device because … -
30-50% Cpu Usage for TeamViewer vs 4-8% for **Third Party Product**.Hi All. Constant 30-50 % CPU usage on a growing number on PCs. It seems to be happening only on 32… -
What is the best way to actually get support?I have opened multiple tickets and they just don't get back to you promptly. I heard calling was f… -
Teamviewer 13 Audio Not WorkingWhen I try to listen to audio from the remote computer, the audio doesn't work. I have checked, and… -
Remote PC Mic Volume Goes to MaxFirst seen in version 15.42.5 I remote into a PC many times a day, and as of a couple of weeks ago … -
Is a Device-Add-Only Service Account Possible?Hi all, We manage a team of roughly 30 support staff. I have a few concerns around security using… -
Checking for updates on the new version of TeamviewerI have no idea how to check for updates on the new version of Teamviewer. I checked everywhere for … -
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Please provide a valid email address errorHello team , please advice . I have valid license of TV. And when trying to connect to user i got t… -
Prompt for confirmation - no buttonHi We recently started the migration process to 15.42.6 Apart from the fact that the new graphical… -
Can't connect to XP via TV14.2Hi I'm a licens user, and I use a win10 with TV15 (new version) and I try to connect to a XP SP3 32… -
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How to connect to IP address on LAN with new UIHi all! I have a problem to connect with new UI to my network devices over IP instead ID. When I tr… -
Moved: TeamViewer Tensor 15 installer only sometimes asks me to add to my accountThis discussion has been moved. -
Expired Email accountI no longer have access to my previous email address, and have created this account with my current… -
Red bottom Window Team ViewerHi, I searching too much to know whats mean that when I start a connection to a pc I see the bottom… -
TeamViewer not Connecting even when it is onlineSo I have a list of devices, I can connect to every single computer that is online except for one. … -
After upgrade to 15.40.8 cannot connect remotelyI'm using a free version of TeamViewer to remotely connect to family member to help them. After the… -
Ressource.dll missing all of a sudden?Hi at all, every few weeks my TeamViewer (newest version, paid license) is not responding anymore. … -
My teamviewer stopped workingMy teamviewer stopped working.
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