General Questions
This board is your go-to place in case of any general questions about TeamViewer. Simply ask the community for help!
Discussion List
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Merged: How to correct being mistaken for a business after correcting the problem?This discussion has been merged. -
Merged: Commercial use detected, why?This discussion has been merged. -
Unspecified ErrorWhen I try to add a computer to my dasboard I get "Unspecified error". No other indicati… -
Merged: if I am retired how can it be commercial useThis discussion has been merged. -
New InstallationI have just installed Teamviewer on my MacBook but doesn't give me my ID information ? -
Merged: MistakeThis discussion has been merged. -
Reset Management - More than one week alreadyI am using it for personal use with family and I have requested to reset the IDs and it has been mo… -
Disable Remote Input disables me tooI connect to a remote PC. I turn on Disable Remote Input. Now I cannot control the mouse and keyboa… -
Non-commercial user - keep getting kicked and delayedI'm a non-commercial user, and I use TeamViewer to connect from my work PC to my home PC. I dont u… -
TeamViewer Remote ControlHello ! I'm using TeamViewer at home to manage the different machines that I have (two small PCs an… -
Cancelling my subscriptionHello, I've tried at the end of last year to cancel my subscription by creating a support ticket. S… -
How much will I be billed for at my renewal date(so I can make sure to be ready to pay it)?I recently signed up for the lowest account (single user - $50ish/mo I think it was) and I need to … -
I lost my email name but I remember my display name and password.I entered the wrong email address to sign up. But the account I use now asks. I’m a new member and … -
When reseting your account, do you get sent mail to your house.Because you need to put your real-life address and personal information, what happens when you rese… -
teamviewer still showing as a 'free' account after purchasing, activating and logging in.i tried out team viewer then decided to purchase the commercial single user license. i loaded tea… -
no license moves leftI made a reset on my network and it changed my ID in the team viewer. Now it won't let me delete th… -
2 factor authenticationYesterday we added a new employee. When he tried to login using our user name and password he was p… -
Activation IssueDears i have. bought a license and waited for several hours with no activation sent to me. I cannot… -
Is there a way to disable the teamviewer ad pop-ups?I have a corporate account, and it's always been a nuisance to get their ad pop-ups every time I cl… -
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Repeated disconnects from Windows 10I have a new DELL AIO that repeatedly losses connection and eventually doesn't want to connect for … -
Merged: Kicked off when attempting to connect to home PC.This discussion has been merged. -
License stays on 'trial'Dear Support, I have a question regarding the teamviewer license. We do share a team license whic… -
Feature link InstagramHi! I am Emma and I want to suggest something better for team viewer. Sometimes it happens that we … -
Which version of TeamViewer work for windows 98 MeI have tried team viewer from version 3.6, have also tried team viewer quick support they all broug… -
Windows keeping locking the screenI have set the Advance options 'Lock Remote computer" to Never but when I disconnect from the … -
Anyone else getting TeamViewer issues?I can neither log in to the website nor the console. Says we don't have a valid license. Anyone els… -
Remove Outlook Add-inAnyone know of a good way to remove the Outlook Add-in remotely? Management has decided that they … -
Merged: Free version suddenly timing me outThis discussion has been merged. -
Merged: Free user timeoutThis discussion has been merged.
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