General questions
This board is your go-to place in case of any general questions about TeamViewer. Simply ask the community for help!
Discussion List
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WHEN USING TV MY SCREEN FREEZES UNLESS I KEEP MOVING THE MOUSEWHEN USING TV MY SCREEN FREEZES UNLESS I KEEP MOVING THE MOUSE
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Why do my devices become not managed after moving to share groups?Recently I had a problem while using TeamViewer Host. I installed TeamViewer Host in my devices and…
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2 factor authentification with teamviewer hostHow can I add trusted devices for 2 factor autentification to connect to all managed Teamviewer h…
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Can I reverse direction when I'm connected to a client running TeamViewer QuickSupport?I was doing some support with a client of mine who had downloaded TeamViewer QuickSupport. At one p…
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Copy & paste from Win to Mac showing up as chinese charactersI use teamviewer to control a Mac Mini from a Windows PC. Everything works great, except copy &…
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My session in teamviewer declines after 10 minHallo, Every time I open remote session with client in teamviewer, the connection drops after 10 mi…
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Missing EDIT PERMISSIONS on newly added deviceHi everyone, I find parts of the TeamViewer UI utterly unintuitive. Hopefully, someone can help. I'…
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Client Version 15.43.7 crashes when accessing Server Version 15.48.4Hi After Server Upgrade to 15.48.4, our Client Version 15.43.7 crashes during session setup. Thanks…
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Why the Automatic recording no longer works?Hello, Why the Automatic recording no longer works? Is it something wrong on my end? Is it becau…
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java.security.ProviderException: Keystore operation failedHello, our customer would like to use TeamViewer Host on Android 11 device. Host APK is correctly i…
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Unable to access desktop remotely through Android tabletI already registered for the free account as instructed and even signed in but the app on my androi…
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MacOS: can't find /usr/lib/swift/TVAVFoundation.framework/Versions/A/TVAVFoundationHi, I am running macOS 13.5 as my OS. I installed the latest version of the full client and also tr…
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Printing error local pcHi Print driver is installed locally and remotely XPS-viewer locally installed Teamviewer printer i…
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Remote shows "Offline" in All Devices and Recent Connections but IS onlineA remote system shows up as "Offline" in both the All Devices and Recent Connections page…
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No longer direct connectionsSince a number of months Teamviewer does no longer establish direct connections between client and …
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Could Not connect to Partneras a couple of days ago i keep getting the message "could not connect to partner" everith…
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Which product do I down loadI am brand new to TeamViewer. I don't which of the 4 products to download. I want to be able to…
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My team viewer keeps freezing when connecting... help!I am a user who connects to various clients via teamviewer. Whenever i am trying to connect I type …
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WHY IS MY LOGIN SCREEN LOCKEDMy login screen is locked and I have no outstanding balance whats wrong
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Merged: Free license (non-commercial use only)This discussion has been merged.
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TeamViewer Download Website - Version 15.48.4 latest but the file for full client is 15.47.3Hi, anyone know why the latest windows Team Viewer binaries are 15.47.3 when the latest version acc…
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Weird behaviour in TeamViewer 15.46.7 for macOS...Hi, I am having repeated malfunctions in remote control sessions from TeamViewer on macOS, which ha…
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Wake On Lan not working correctlyI just set up team viewer on a device that is in my home so I can remote to it at college. One of t…
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Migrate failed?Got 2 question. 1, I try to migrate but everytime I try it failed. why? 2, why there is 2 differen…
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How can I disable auto-renew? How to change credit card information?How can I disable auto-renew? How to change credit card information? I tried to access the custome…
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Merged: Unauthorised accessThis discussion has been merged.
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Report scamthese people messed up my laptop badly, and promised 4 hjours ago to refund me 100 dollars and told…
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how to download free versionI need help downloading free version
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Focus on IDWhen I start typing in the ID, half way thru the mouse focus goes to the beginning of the number. I…
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Teamviewer side panel has horizontal linesHi, One PC I remote into has horizontal lines in the side panel: Same if the sessions are shown. …
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