General questions
This board is your go-to place in case of any general questions about TeamViewer. Simply ask the community for help!
Discussion List
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Connection not establishedConnection not established, authentication canceled Error while connecting
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Odd issue: Some apps (including teamviewer) do not display although others doHello, I connect from TeamViewer 15.35.5 (current version) on a Windows 10 computer to TeamViewer o…
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Lag with TV remote access from Mac Ventura to Windows 10/11I am running MacBook Pro M2 with TV 15.41.1 and Mac OS 13.4 Beta (22F5027f). Team Viewer has a horr…
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Received an email from "TeamViewer Remote: Your “how-to” guide for the all-new interface"If you have to explain how to use BASIC features you know there is a big problem. All we want: 1. …
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Why remove the ability to connect to LAN IP AddressesIn my case this becomes very helpful as a lot of my connections are on DSL lines. That way I go acr…
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Teamviewer is connecting sometimes - whats wrongDear all, I'm using Teamviewer 15.42.5 since this version I cannot connect all the time to servers.…
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Can someone bypass 2FA???Can someone please teach me how to grab logs of what last connected to my machine? And or if there'…
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Out of memory errorHi all Maybe this problem has nothing to do with teamviewer, but anyway maybe you can help: During …
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Devastated with new version disaster !!Please Viewer team -- you have found a way to scare me with this terrible upgrade !! I cannot beli…
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Groups or Device GroupsI have looked high and low and cannot find a very definitive information about the major difference…
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Why is the "Device Description Permissions" a device-only permission ?Hey, I was looking for giving my admins the permission to edit the description of a device because …
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30-50% Cpu Usage for TeamViewer vs 4-8% for **Third Party Product**.Hi All. Constant 30-50 % CPU usage on a growing number on PCs. It seems to be happening only on 32…
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What is the best way to actually get support?I have opened multiple tickets and they just don't get back to you promptly. I heard calling was f…
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Teamviewer 13 Audio Not WorkingWhen I try to listen to audio from the remote computer, the audio doesn't work. I have checked, and…
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Remote PC Mic Volume Goes to MaxFirst seen in version 15.42.5 I remote into a PC many times a day, and as of a couple of weeks ago …
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Is a Device-Add-Only Service Account Possible?Hi all, We manage a team of roughly 30 support staff. I have a few concerns around security using…
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Checking for updates on the new version of TeamviewerI have no idea how to check for updates on the new version of Teamviewer. I checked everywhere for …
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Please provide a valid email address errorHello team , please advice . I have valid license of TV. And when trying to connect to user i got t…
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Prompt for confirmation - no buttonHi We recently started the migration process to 15.42.6 Apart from the fact that the new graphical…
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Can't connect to XP via TV14.2Hi I'm a licens user, and I use a win10 with TV15 (new version) and I try to connect to a XP SP3 32…
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How to connect to IP address on LAN with new UIHi all! I have a problem to connect with new UI to my network devices over IP instead ID. When I tr…
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Moved: TeamViewer Tensor 15 installer only sometimes asks me to add to my accountThis discussion has been moved.
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Expired Email accountI no longer have access to my previous email address, and have created this account with my current…
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Red bottom Window Team ViewerHi, I searching too much to know whats mean that when I start a connection to a pc I see the bottom…
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TeamViewer not Connecting even when it is onlineSo I have a list of devices, I can connect to every single computer that is online except for one. …
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After upgrade to 15.40.8 cannot connect remotelyI'm using a free version of TeamViewer to remotely connect to family member to help them. After the…
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Ressource.dll missing all of a sudden?Hi at all, every few weeks my TeamViewer (newest version, paid license) is not responding anymore. …
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My teamviewer stopped workingMy teamviewer stopped working.
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