General questions
This board is your go-to place in case of any general questions about TeamViewer. Simply ask the community for help!
Discussion List
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Unable to connect to host, The remote TeamViewer is running an old version errorHi We are a paid license user using TV v12 in all of our hosts and clients. One of the clients is…
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license errorThe program tells me that "Your license is blocked", although I still have 6 months of bu…
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Installing 14.4.2669 on Raspberry Pi 3 Model BI have been using Teamviewer 13.2.7 for some time on my Raspberry PI. Now I'm getting messages tha…
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Forgot email used for my accountI have an expired Teamviewer license that I want to renew, but I can't remember which email I used.…
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Cancel for Full Refund - Order #**Please do not post TeamViewer IDs**Hello @support, I paid for the subscription, but when I log in to the portal it says I have none. …
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License required from Client when Connecting to Licensed Server?Hello, I wanted to verify this. I believe this is the case but wanted to understand the following…
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Unable to switch input language on remote Windows PCGreetings, I am not able to switсh input language on a remote Windows PC (Win 7 OS). English, Est…
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Cursor issueI logged in on my iPad at home to confirm my connection was fine this morning, and my cursor worked…
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Teamviewer Slow on Fast ConnectionHi, I'm fairly new to TeamViewer but have had it a few months and generally use it when I'm at work…
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Two factor authentication permission to enableHello, I was trying to set up one of our account users with 2 factor authentication and this optio…
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installation of a programAbout a month ago, I purchased a product that was supposed to let me have access to MS Office 365. …
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Not for Profit QuestionGood Day, Just Liking some clarification; Looking at your not-for-profit rules to find out if we …
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Added a computer - want it to show computer name, it shows my nameI have the computers in my house on TeamViewer, so I can access them from my main computer. I adde…
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Help Please! Can't remote Update father's teamviewer clientSo I'm trying to help my father out with yet another application wanting updates on his computer, a…
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Chrome during TeamViewer session blinksHi, after a connect to my home PC with TV and start Chrome browser, the browser starts blinking on-…
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How do I delete a computer from a GroupI have shut down one of the computers that was in my list of Devices and in a Group. But I can't fi…
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Microsoft Visual C++ Runtime Library Error on XP SP3I have been trying to update to TeamViewer 14 on my Windows XP SP3 systems and always receive an er…
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What program do I need to access my Pc remotley and control itWhen I travel I have access to several computers, thus what would be my Partner Id to access my PC …
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More Audio Issues - Headphone-Speaker SwappingSince being pushed to TV 14, we have had several challenges, but the biggest at this point is an au…
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Versione 7 - cambia IDSalve, è da un paio di settimane che la versione 7 che utilizzo da un paio di anni mi da problemi. …
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DNS Leak TestDon't much about DNS but I actually wanted to perform an IP Leak test on my VPN. * I went to Find …
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Trusted device confirmation - cannot change to "Only trust once"Hi, I would just like to report that on mobile, I cannot change the dropdown during the "trus…
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Devices do not appear in appHello, I am using this on two desktop computers and it works. I have just installed it on a new la…
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Not receiving password reset emailI am trying to reset my password on my work account, I've tried sending the link 3 times but it nev…
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TeamViewer Install not working on Windows 10When I run the TeamViewer installation nothing happens at all. Not even a washing machine on the sc…
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Customize Ticket SubjectCan we customize the subject and the content of the email sent to administrator by teamviewer ticke…
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teamviewer host 14 for raspberry pi3 wi-fiHello! I installed on raspberry pi 3 the new rasbian and teamviewer host 14. When connecting a netw…
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Data usage on remote PCI am getting messages from my home ISP (cable broadband) that I have exceeded my monthly data limit…
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Not receiving confirmation e-mail for new computer, want to change my email addressMy account has many computers, and I'm trying to add a new computer. Unfortunaltely, I'm not recei…
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