General questions
This board is your go-to place in case of any general questions about TeamViewer. Simply ask the community for help!
Discussion List
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Mouse control is poorMouse is intermittently non-responsive on remote PC. Requires multiple clicks to make positive cont…
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locked outI'm trying to reach a PC based picture frame I set up for my disabled brother. It says the version …
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MAC keyboards CAPSI am using MAC keyboards. My "caps lock" is on but the controlled computer is not typing …
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help with install pleaseMy Boss is trying to install Team Viewer on her MAC (Running OSX 10.10.4), her Mac HD isnt visible …
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Looking for a .dmg of Team Viewer 12.0.92876 free version for MacLooking for a .dmg of Team Viewer 12.0.92876 free version for Mac. Have a former student on an old …
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Merged: Time limit on free versionThis discussion has been merged.
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Teamviewer not work on MacOS 10.14 MojaveSince I updated my MacOS from Sierra to Mojave (10.14) Teamviewer no longer works. I've tried sev…
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All Programs" Icons are Tiny ; Scrolling Doesn't WorkNew clean install of Windows 10. The target computer is a laptop with a 1366x768 display. When I co…
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unattended access to a system that has no user logged in but require permission when someone is loggIs it posible to have unattended access to a system that has no user logged in or has been locked b…
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Attached Hard DrivesI installed Team Viewer on my desktop at home, and I am now across the state and wanting to access …
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conection between 2 tw version 12, errors outhello, i installed team viewer 12 on 2 computers; when trying to conect, i received errors " r…
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TV ID for User Session - not Device IDHow I can get TVHost ID for USER not DEVICE ? As you can see in my screenshot I can only see one I…
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Cannot connect to Mojave during login promptsHello, I am running v14 and connecting to macOS Mojave also running v14. I've noticed that on cer…
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Download MSI package TeamViewer 14How/where do I download an MSI of TeamViewer 14?
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License blockedHi, Our company has purchased business licenses which we've used for about a month now with versio…
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Manage Full client with policy inherited from groupI'm working on a 12-to-14 migration. I understand there's no upgrade path so I'm working on doing …
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Unable to connect to remote MacHi, I recently installed the latest version of TV on two Apple computers. I successfully connected…
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Another one about "The maximum number of your concurrent teamviewer sessions has been reached"Hello. Other topics here about this message tell me to check Help-About-"channel use". B…
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how long does it take to respond to a ticket ? Ticket ID: 5280412We submitted a ticket on monday July 22 still no response. Somehow our corporate teamviewer licen…
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Issues with licenseHello, I have problems with my license. I have a monthly subscription and there is information that…
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"Unable to connect, please check your connection" - A solution!For those suffering the dreaded "Unable to connect, please check your connection" I stumb…
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Unable to connectWhen I hit the Connect button, it Aborts before anything happens and returns to connect. I can conn…
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Our users are getting "Trial version X day's remaining.."...." announcements, we have Corporate liceHi TV peeps :-) Why is this happening for us (see screenshot)? Almost all our users are experienci…
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Very slow performance experience with Teamviewer 12 in Vmware View (VDI)On our VDI environment (VMWare View 5.3 environment) we are running Windows 7 virtual desktops. On …
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Wrong virtual key code in client machine when button control enabled earphone are connected to hostHi, When I check virtual key code using tool (linked bottom) among TeamViewer host and client mach…
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License detailsHI, Am unable to view te license, contract sdetails in my portal,. please assit. Thank you…
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TeamViever Business to Home licence connection - features availableCan I operate from Business licence on my computer with connection to free licence and doing work o…
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Activation for TeamViewer ver 13I purchased a License for TeamViewer yesterday for a client and rather than try to deal with the ne…
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Malicious Installation of TVI believe TV was installed on my PC with malicious intent. I did not install TV. TV just showed u…
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