General questions
This board is your go-to place in case of any general questions about TeamViewer. Simply ask the community for help!
Discussion List
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Lab audio groupsI run courses with remote students and use Teamviewer to facilitate this. After each module there …
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Wrong version in builds: Red Hat rpm 64 bit and SUSE 64 bitHello! I have downloaded 2 builds. The builds are supposed to be 14.2.8352. But global.conf says …
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AMD Ryzen G-series black screenHi. I have now 4 PC"s with AMD Ryzen 3 2200G. On 3 of them I have a problem: 1. connecting 2.…
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How can I change the account in the TeamViewer desktop app?Hi there, Really need a bit of quick advice, i have just renewed my business license, but i want t…
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adding licensesI have a 3 channel user license and want to add more channels when i try to get a price it asks me …
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Serious crimesI bought a TeamViewer 10 licence many years ago. We have not been using TeamViewer 10 for 2 years…
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When I try to "wake on lan" I now get this message: The device cannot be reached directly and no neiWhen I try to "wake on lan" I now get this message: "The device cannot be reached di…
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compatilitiy with XPis teamviewer 14 compatible with Win XP
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When close connection computer goes to lock screen, TeamViewer host 10 and 9Hi i have some servers with TeamViewer 9 and 10 host. In some of them i got lock screen when close …
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Re: Windows v12.0.181268 (Full) - Change LogHello since I upgraded to the latest release teamviewer my laptop fan does not stop when running te…
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Teamviewer 13 (13.0.6447) will not start with Windows 10I run Windows 10 on a headless HP Gen8 Microserver. I have Teamviewer 13 (13.0.6447) installed, I …
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Can't change "Administrater {Old Company Name}"I use my personal email to trial the Teamviewer from one company to another company. But it is stil…
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Cannot Login anymore from Android DeviceI was using teamviewer on android (version 13.2.9356 CL) and everything worked ok until today. Una…
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Can't add two new computersI have TeamViewer accessing three computers elsewhere in my house from my main computer. I'm trying…
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Connection issue - error messageDoes anyone know the reasons I would be getting a message that says "Team viewer not running o…
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I want to cancel my subscription for a FULL REFUNDHello I had taken the subscription for 1 year on 31th April 2019. As per the 7 day money back polic…
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I want to cancel my subscription for a FULL REFUNDHello I had taken the subscription for 1 year on 31th April 2019. As per the 7 day money back poli…
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Transfering files to Windows Server Essentials 2016We just installed a new server and when my techs connect to it they are at the login screen. They …
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Slow/lag after reconnectionUsing v14, up to date on host, previous update on remote. If my connection/internet breaks and I ha…
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Teamviewer 8 no longer supportedHi everyone, With the free license, i'm trying to get unattended access to a Mac computer running …
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disconnect from the accountAfter completing a remote session. On the remote computer is disconnected from the account Help ple…
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Toggled and untoggled a setting in Windows and now TeamViewer won't connect.In the network and sharing center I went into Hamachi's properties and I toggled "Allow other …
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How do I get unlimited access to a computerHow do I get unlimited access to a computer. Sometimes it says team viewer is not running on partn…
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I need a refund.I need a refund. When I thought, I put in an option that I didn't need. So I will buy it again af…
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Usr teamviewer backgroupI am having a little problem. I usually do prescriptions from my home remotely but my secretary use…
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Issues installing latest version on Mac!I am running a desktop Mac OS X Yosemite 10.10.5 and i can't access other devices as they are runni…
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Any known issues re conflict between TV14 and a VPN?Are there any known issues involving using TV14 on a mac running a VPN to control another mac, also…
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License moves counting downHello, Over time we need to replace our computers and mobile devices as they get old. Every time …
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Chat privacyHow can I have a private chat session with 1 specific partner? I do not want all other partners to…
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Changing Background Pictures on remote machinesI am a business license user and I have a few of my clients having some issues. I have noticed tha…
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