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I have two computers (an old and a new one). Easy Access has been set up on the old one for a long time, and it works without a password. I installed Teamviewer on the new computer and set up Easy Access, but it still asks for a password. All the settings on both computers are identical. Why isn't Easy Access working on…
We have been informed that teamviewer was unistalled from 3 users; pc. They are limited users, and that is more concerning. The icon of Teamviewer turned white, and when the user double click it, it seems that it can not find the program. The solution is to reinstall it. Any ideas what caused this?
Most of my deployed hosts are losing their Easy Access settings, and do not seem to be associaed with our account. Strangely, I can still connect some of the time. Usually it takes multiple attempts, and just works for no reason. I've tried re-'assigning' the host to our account. This requires our main account's userid and…
I upgraded from TeamViewer 12 to TeamViewer 15 quite some time ago. However today, my TeamViewer 12 license switched from corporate to free. Now, when I open TeamViewer manager, it says "test period over, restricted use" and only allows 5 of my 200 connections (? not sure how they were chosen). This product worked fine…
Hi everyone! I have free TeamViewer and I need it to help a friend who lives far away and provide assistance. I can't provide support on the other PC that's asking for assistance. When my friend's TeamViewer enters my ID, it says: SESSION CODE EXPIRED. Can anyone help? Thanks so much, Sara
The TeamViewer App fails to let me logon. It gets an error looking for a License. I used to work for a School and used that paid version while employed by them. I have been retired for 2 years, and it still thinks my personal device needs a License. I have tried to do the reset to my personal email but it's still gets the…
Hey all, I have three computers in my house, let's call them Office, Basement, and Server. Basement and Server can connect to each other, without issue. Basement and Server can connect to Office, no issue. It's Office that can't connect to the other two. Here's what I've done so far: - Disabled Windows Defender -…
Dear All, Being a premium client of Teamviewer, i have reported and open tickets on the issue of "cannot remote to China by Teamviewer since the start of Oct , and just get Teamviewer support replied that their servers : jp-osa-anx-r002.router.teamviewer.com and jp-osa-anx-r003.router.teamviewer.com can't be reached when…
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