General questions
This board is your go-to place in case of any general questions about TeamViewer. Simply ask the community for help!
Discussion List
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License Activation Email is not received yet, how long does it take?May I know how long does it takes to have the license activation email sent to me? Would my license…
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Does TV use the host CPU/GPU or the remoteI am new to TV and want to use it to control an old laptop connected to a telescope mount. The cont…
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Why can I access both laptops in Aust but only one laptop in New ZealandI can access both laptops within Australia, but when in New Zealand only one laptop is accessable. …
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TeamViewer console not adding my devicesI cannot use TeamViewer because when I try to sign in it keeps asking me to add my device I follow…
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New InterfaceWhy did you disable the ability to use two monitors at a remote location? Flipping tabs is very unp…
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TeamViewer Does Not Automatically LockI have a Windows 10 OS using TeamViewer 15.45.3, and the "automatically lock" feature doe…
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How can I sync all connection/session history to a calendar or Outlook Calendar?I would like to see all connection or session history in my calendar. If TeamViewer can integrate …
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I can not access my company accountHi everyone, I need some help with our company team viewer account. I can't access it because the I…
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contacts lostHi all, this morning I had the unpleasant surprise that all my contacts have disappeared. How is su…
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Remote Access without PasswordI'd like to access my friend's computer without requiring his TeamViewer password. We've been using…
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cannot connect to pc running teamviewer - AuthenticationTimeoutHello, i have a problem tp connect to a teamviewer on windows 11, with my commercial account. Team…
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Merged: Mobile iOS ID BlockedThis discussion has been merged.
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Screen refresh lags behindFor a while now, my TeamViewer 13 remote sessions are lagging behind on refreshing the screen as a …
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Paired computer's sound won't come out from pairing computer.Paired computer(A)'s sound won't play on the pairing computer(B). I've tried vice versa and B's so…
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Policy MissingI had a fairly simple policy setup to apply to setups, but its missing now. When I look at my Cust…
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No activation EmailI bought this license for the instant activation, but I got the invoice and no activation email.
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Multi User support for MacOS clientIs there a Multi User support for MacOS client? I do not see it in the Advanced options tab. I am l…
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Remote Control won't connectI have been using my phone to control my PC for a year now and it has been working great, now all o…
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ctl- chi all does anyone know why when i use the ctl-c command on a remote computer team viewer gets ve…
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How can one open all devices within a group simultaneously?I can open all devices, and have them open in single window as several tabs but would like to selec…
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Teamviewer Easy Access no longer easy.The main thing I use TV for is to remotely access my own PC from my smartphone, occasionally help m…
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Strange issue on controlling Mac by TV...Hi all! I'm using TV 15.5.6 to reach remotely a Mac in another place (Mojave 10.14.6). The first ac…
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teamviewer crashes on remote control sidehi i am running the latest version of teamviewer 15.43.3 with windows 10 version 22h2 x64. accordin…
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Activation e-mail no-showHello. IT Admin here. I have been using TeamViewer for a long time and have recently gained a job w…
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How to disable the prompt "please wait for your partner to confirm the request" with Full AccessMorning, I am writing to bring to your attention an issue with my Corporate license for TeamViewer,…
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Notes after sessionWhere find i the notes i made after session?
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Chat window persitenceIs there the ability to make the Chat window on the Teamviewer Host app stay open when I disconnect…
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New UI - Dark Mode?Hello...how do I set the new UI to use Dark Mode?
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Chat notification failsI use TeamViewer (free version 15.45.3) on 5 personal computers. On only one of them, there is no …
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Disappearing policies in new web consoleHello, when I am creating new policies in new user interface it can be assigned and saved OK. But w…
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