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General Questions
This board is your go-to place in case of any general questions about TeamViewer. Simply ask the community for help!
Discussion List
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How do I disable "Show comment window after each session" as a Premium user?The options are greyed out -
Authentication Rejected on Connection using Quick SupportHi All, We're having an issue with a couple of our clients (I firmly believe it is an issue with th… -
Popup doesn't show this message again, it's not working, clicks and goes back to showing againPopup "doesn't show this message again", it's not working, clicks and goes back to showin… -
Merged: No microphone sound from remote Mac during remote controlThis discussion has been merged. -
No Sound if I Connect from Windows 10 to a MacBook ProHello, If have the following problem, if I connect from a Win10 Pro PC to my MacBookPro I get no so… -
Commercial Usage Suspected and Zip/Postal code error(South Korea)TeamViewer has been blocked due to suspicion of commercial use. I am trying to request removal of t… -
My License, need helpI have a free license for non commercial use, but now I can't use it, need help. since 21 September… -
Merged: Has there been a change in the personal free Teamviewer?This discussion has been merged. -
Connecting to Mac remote gets the message partner's TV isn't running yet.We start TeamViewer on the MacOS Big Sur and it works fine. Disconnect and come back another time t… -
Just Starting Team Viewer Free Version Screen Size & Fixed PasswordI'm running Version: 15.21.4 (29039f2755f) on both my iMac (primary computer) and Windows 10 64 bit… -
Merged: why do I keep getting logged offThis discussion has been merged. -
Moved: Teamviewer beendet die Sitzung in 1 MinuteThis discussion has been moved. -
Merged: Connection lostThis discussion has been merged. -
Unable to reset the paswwordUnable to reset the paswword -
Is there any way to request a commercial reset if the form doesn't work?Hi, When I click 'download PDF' on the commercial reset form, nothing happens. This result is iden… -
Portable Version not free for personal use anymore?Since 15.20 one gets a pop up: "TeamViewer plan upgrade required. Your current TeamViewer pla… -
Spam while using TeamViewerWho else gets these HIGHLY annoying spam advertisements from teamviewer while using the services? I… -
Merged: Yet again 'Commercial Use Suspected / Timed Out'This discussion has been merged. -
Automate multiple session setupIs there a way to automate via a script the setup of multiple sessions from a client PC to a remote… -
Error: You established and aborted connections too frequently?I've been running Team Viewer 12 personal edition for a while with no problems on Windows 7 64-bit.… -
Default groupWe have groups which are all shared between Teamviewer users. Everytime i install Teamviewer host (… -
Merged: I use these personal computers for personal purposes, not for businessThis discussion has been merged. -
lost pc and remote access accountHi there, i got robbed and i can't deactivate my license on an old PC, there is a way to deactivate… -
Didn't receive a letter in the mailUsers do not receive emails about activating accounts and adding trusted devices. Can you help? -
endless loading "please wait while connecting"Hello. I and my teammates are using Teamviewer for work and having a problem with this. Our company… -
Received a credit today for a 6-month old unresolved ticket, now BLOCKED from using the client???!!!15.21.8 is the current version but when I try to access my custom host modules, chats go through ab… -
Hide TeamViewer Icon in System TrayHow can I hide TeamViewer icon in System Tray? -
Locked out of main TeamViewer accountI had a hacking incident in September/October of 2017. I have been locked out of my main account fo… -
Locked out of AccountPlease help. I'm locked out of my old account with 2FA enabled. I no longer have access to the de… -
How to cancel an orderI rec'd an email informing me that I had placed an order. I DID NOT ORDER anything from this site. …
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