When I try to login using the app it goes through all the motions, sends a notice to my email which I respond to to add as a trusted device, it then goes back to giving me the option to log in. I can login on my computer as well as the browser on my Samsung 25 Ultra. I have tried to uninstall and reinstall; both from…
For some reason, the “Temporarily save connection passwords” feature has stopped working for me. Reinstalling the iOS app and toggling the feature on and off within the app haven’t made any difference. I’ve also confirmed that it’s enabled on the client side. Every time I connect to a remote computer, I’m prompted to enter…
It looks like there was an update in the last few days which is causing us issues. TeamViewer clients are setup without passwords, and instead require an approval via a TeamViewer push notification. If I try to remotely access a system configured this way, the TeamViewer app on Android is prompting for a password to…
Subject: Critical Bug - Screen Sharing Not Working on Android Tablet Dear TeamViewer Support Team, I am experiencing a critical issue with screen sharing between my PC and Android tablet that makes TeamViewer unusable. PROBLEM DESCRIPTION: When connecting from PC to Android tablet, the screen sharing repeatedly fails Error…
Hello, I would like to report a regression introduced with the December update of TeamViewer QuickSupport and Host for Android. Issue description Until the November version, remote control worked correctly on Motorola devices using QuickSupport together with the Universal Add-on. After updating QuickSupport in December:…
I have problem when I try to control my device It only shows the cursor I can’t move or touch anything on the screen And the interaction method is put as touch
Hello, i don't have access on my android folders in TeamViewer anymore and therefore can no longer transfer data. Everything worked fine about six months ago. My phone is a Samsung Galaxy 21Ultra with Android 12. Please help ! Thank You !!
Since I enabled 2fa on teamviewer computers, am having issues with 2fa notification being sent . Last time I reported this and then it worked . Now am stuck not able to connect because 2fa notification not coming to mobile. How can this be fixed now?
I am being told that one can control an Android phone remotely without a screen sharing acceptance response if the Android phone is using a software version older than 10. The first time sharing there will be a prompt that says "do not show me this again" and future connections do not require acceptance and Google/Android…
I give up entirely. Manually entering my password one billion times on mobile and desktop is not my idea of fun. Who can tell which app needs to be installed where, what version, what codes. Devices fail to be added, then get added, then do not appear in managed devices. This is an endless loop of ridiculousness using…
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