When i try to connect from my PC to a android device using QuickSupport, i am seeing the below error message.. "Your Partner does not support file transfer Connection mode. Please choose Remote Control and try again" Even after i choose remote control, i get the same message. When i look at the teamviewer quicksupport…
Hello , i started using tv on my pc and laptop . the first they it worked perfectly but now when i try to move my gta5 charcter from my iphone , the remote conection is very slow . Whats the problem ? My internet is vert fast When i try to remote conect from pc-pc it works fine , but iphone 13 pro - pc lags very much
from what I know my corp TV license includes remote support of mobile devices. However when I remotely access a smartphone with the TeamViewer QuickSupport app installed on their Android or iOS device I am able to remote in however I get kicked out after a minute. How can I get a longer support session?
I'm trying to remotely control an android device unattended (device A). I installed Team viewer host on the device. From a PC I am able to connect to the device. However I want to connect to the device VIA another mobile device (device B). I've installed Team viewer on Device B and tried to connect to device A but the…
Hi everyone. I’m having problems remote controlling a Motorola Smartphone from a PC without anyone hitting accept on the Android side using host or quick connect... every time I connect I need to be near the smartphone and manually press “allow”. Is there any way to automatically allow it? Thank you in advance to anyone…
Hello, When the screen is unlocked I have good control of the mobile, but as soon as it goes to sleep, Teamviewer displays this screen: And when I click on the PC interface, it wakes up the screen on the smartphone, but the display on the PC interface remains the same and therefore I do not see or I click to type my…
Good day everyone, I am trying to get Android Host on our devices but we have more than one agent to support the users. Is there a way to tie the device so it shows for all, or just a group of users? Could not find how to do this. Thanks in advance.
I have the latest versions of TeamViewer on both my Mac and iPad...the computer is assigned to my TeamViewer account, and both devices are on the same WiFi network. The iPad tries to connect, the popup appears indicating that it's trying to connect, and then disappears. The connection is never made. Any thoughts on how to…
Why is quick support is disconnecting after a few seconds and in android it's working ok when I give support for users for my windows 10 computer, with the proper license?
Is there a way to allow a user to initiate a support chat from an iOS device(iPad)? Or are we limited at the moment to the end-user having to launch the QuickSupport app, get in touch with support, provide the information, and then the actual support begins. Some info about us: K-12 School using Jamf School for our MDM.…
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