Hi, We manage our Samsung devices via Intune, but Knox is not used in our environment. Since the Android 15 update, we've encountered an issue where TeamViewer no longer supports remote input on our Samsung phones—only screen sharing works. We managed to resolve this on our shared Samsung devices by installing the…
Teamviewer is only used during summer at camp to turn on and turn off private music stream. Worked last summer now it logs in but does not list my computer so no access. What has changed since last summer?
I use QuickSupport in my mom's phone to log in remotely via TeamViewer. Her Samsung phone just upgraded to Android 15 (One UI 7). Now TeamViewer on my phone doesn't appear to be sending any touch inputs anymore, so I can't do anything. I saw a post about unattended login issues but not specifically about QuickSupport,…
how to connect unattented without confirm screen recording how do I disable this popup allow screen recording and connect unattented, this used to work a long time. this is for android solved here. https://www.imval.tech/index.php/blog/teamviewer-android-skip-the-confirm but better within teamviewer setting admin remote…
Hi Our Samsung A9+ Tablets and Samsung A54 Phones have updated to the UI 7.0. And we have lost visibility of part or all of the screen, when the App is asking for passwords. Does anybody know how to turn off the Screen Share Protection, please?
Have any of you had any luck getting remote support working for devices updated to run OneUI 7? We are seeing an issue pop up throughout our fleet. Devices running the previous version of OneUI 6 work as intended. Quick support is updated to current and launches support sessions just fine. Screen sharing works, however the…
I am trying to set up a computer controlled telescope for remote locations (no internet connection). I am able to access a Mobile Hotspot configuration and Remote Desktop on a Mele 4C Windows 11 headless computer with a Windows laptop remote desktop. This involved creating a “loopback” device on the Windows machine.…
I wish to remotely support my elderly father on his Android phone but in the app store there appears to be several 'Teamviewer' apps. Question: which one would he need to download ? I've supported him when he was using a laptop (ie) I'm fairly familiar with Teamviewer but now we're just moving to Android phone only. Any…
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