We have a license account, but our employee left the job. we need new log in credentials. We have the invoice and account license number. How can we change it?
We no longer need to use TeamViewer as I am no longer remoting from home. Please cancel.
Greetings, We’ve been a loyal TeamViewer customer for well over a decade, and the platform has been a core part of our operations throughout that time. We’ve always valued the reliability and functionality it provides, which is why we’ve stayed with you for so long. However, the current pricing—particularly for the…
I want to cancel my subscription
I can log into: web.teamviewer.com and account.teamviewer.com but when I try via the app TeamViewer on my computer, it fails. TeamViewer for Mac full client Then sends me around and around recaptcha of course. I deleted the account after signing up with google auth and created a new one with just email and password. What's…
Hi all I was having problems with Teamviewer so I uninstalled it then downloaded the Host version from https://www.teamviewer.com/en-au/download/portal/windows/ and re-installed Teamviewer. I used to have three logins for the free version of Teamviewer, one for home, one for my brother who lives in another town, and one…
Hey there, my admin changed the company with our licenses (left and joined another one). He left me in the old company with my account. I can't join the new company but also can't left the old one as a normal user in there. I don't have a license currently (which i normaly have), so i can't create a support ticket. I now…
I have spent several hours this morning, trying to find a way to cancel all business licence related to our custemer number. Nothing works. I cannot send a ticket (i need to login to an active user). The onl thing i got is uour Customer number (on previous invoice). We needd to cancel all licences related to this number.…
Hello, we have a colleague that has left company for a year, and we are trying to log in to his account to change the service (unfortunately he didn't do this prior to leaving). We cannot log in because his profile has been disabled, no phone support, we cannot raise a ticket. Surely, cancelling our credit card is not the…
I'm wondering how to turn off or restart the two-factor authentication settings, because I had a code on my old phone, and now I don't have it anymore. I don't have an option to remove it and turn it back on. Can help or support remove it? This is a different profile, because I created this one because I can't access the…
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