Hi all I was having problems with Teamviewer so I uninstalled it then downloaded the Host version from https://www.teamviewer.com/en-au/download/portal/windows/ and re-installed Teamviewer. I used to have three logins for the free version of Teamviewer, one for home, one for my brother who lives in another town, and one…
Hey there, my admin changed the company with our licenses (left and joined another one). He left me in the old company with my account. I can't join the new company but also can't left the old one as a normal user in there. I don't have a license currently (which i normaly have), so i can't create a support ticket. I now…
I have spent several hours this morning, trying to find a way to cancel all business licence related to our custemer number. Nothing works. I cannot send a ticket (i need to login to an active user). The onl thing i got is uour Customer number (on previous invoice). We needd to cancel all licences related to this number.…
Hello, we have a colleague that has left company for a year, and we are trying to log in to his account to change the service (unfortunately he didn't do this prior to leaving). We cannot log in because his profile has been disabled, no phone support, we cannot raise a ticket. Surely, cancelling our credit card is not the…
I'm wondering how to turn off or restart the two-factor authentication settings, because I had a code on my old phone, and now I don't have it anymore. I don't have an option to remove it and turn it back on. Can help or support remove it? This is a different profile, because I created this one because I can't access the…
I have experience the same thing as this other user did. It's too bad that nobody cared to provide an answer for this man. Long story short ! Yesterday 28th of March, I found that my account is just GONE ! All the managed devices (more than 20) GONE! My account was tied to a corporate license, and after I re-created my…
Hi, I was using teamviewer heavily back in 2017 then stopped using it. Just today I wanted to go back to using it again. I remembered my password, so I was just trying to add a new device, etc.... got the trust device email and everything... and then I got kicked out of my account. I tried to log back in and it kept saying…
Last month we paid teamviewer annual subscription, and at that time invoice status became paid. And we continued our operation as usual. But today suddenly invoice status turned to unpaid and blocked. I tried calling support and also created ticket regarding the issue. As it is essential in our work operation i am also…
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Happy July 2020. Same problem. I never recieve my email to validate my account or to enable trusted devices. I have attempted to change email to my gmal account, and that doesn't work either. I never recieve the email to validate. I cannot open a support ticket apparently since I am using ther free version of the software…
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