General questions
This board is your go-to place in case of any general questions about TeamViewer. Simply ask the community for help!
Discussion List
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Merged: Connection drops within 1 minuteThis discussion has been merged.
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Can i use team viewer Api in my android app?I was just developing an app in which user can ask for remotely access mobile in case he/she needs …
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Merged: My free access is blocked for no reasonThis discussion has been merged.
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Merged: Timeout problemThis discussion has been merged.
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Moved: 免费用户可使用设备怎么清除This discussion has been moved.
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Black screen whenever an Windows popupI'm having this issue with my remote machine. Team viewer works fine but whenever I get the warning…
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I log in as user on a work PC, then easy access home PC. Other work users can also.Hello, I have a PC at home and I share a PC at work with other users. I use this work PC to access…
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TechnicalWhere do I find the License and ID number to give to my Tech Administrator at my school?
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Moved: su sesion de teamviewer ha superado el tiempo de espera y va a finalizarThis discussion has been moved.
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Merged: liscence conditionsThis discussion has been merged.
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Canceling my subscription and getting a refundHi, It's a bit frustrating on how I can cancel my subscription. I tried to call your support and j…
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Message Free Licence and prompt to use an accountHello, We deploy Teamviewer 15.13.7 with the MSI file in silent mode with the following command lin…
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how to connect to Indian system to be accessed by US systemI want my PC to get accessed by my head quarters, which is in USA in order to service my PC. kindly…
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Cannot connect from web pageWhen I attempt to connect to one of my devices via the webpage, the connecting screen pop up displa…
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New business licenseHi, we added a second business license to our account in order to have 2 connection channels allowe…
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Teamviewer Quick support HashHello I am an Msp and one of my clients are using TeamViewer quick support. They are having issues…
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Cannot use commercial licenseWe bought Teamviewer Multi User Multiple seats, 1 remote session Premium License yesterday. If I lo…
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Mirror from PC to Android TVHi there, We will be gathering at my home for my grandparent passing for a ceremony in memory of ou…
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Why won’t my laptop let me download team-viewerMy laptop won’t let me download it and it’s saying I need to switch out of a mode?
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I have paid for my account but the status is still free for personal usemy acount email is **Information removed as per Community Guidelines** Could you help to check th…
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Cancel subscription at the end of the yearI'd like to confirm the cancellation of our Team Viewer license and the end of our license year. P…
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Merged: Timeout after a few seconds with free accountThis discussion has been merged.
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Merged: Why is my free version of teamveiwer now timing out?This discussion has been merged.
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For got passwordHave requested password reset never receive it from team viewer.
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Merged: Timing out from 1 computer on my accountThis discussion has been merged.
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Num Lock IssueI have one remote computer that the Num-Lock function works opposite to the controller's keyboard. …
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Multiple sessionsI used to be able to create a remote session to different computers and each would have its own win…
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Merged: As a free license user for many years, I am suddenly blocked by TV after one minute. Why?This discussion has been merged.
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Merged: Timeout and Blocked! Help requiredThis discussion has been merged.
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