General questions
This board is your go-to place in case of any general questions about TeamViewer. Simply ask the community for help!
Discussion List
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the inserted license is invalidI have a paid version of Teamviewer and I don't know what happened, but the program tells me that I…
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Activate LicenseHi, We purchased Business teamviewer on the 17th April through the trial version we were using but …
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Apply new registry settings fileHello, I am trying to apply a new registry settings file to a number a systems that currently have …
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activating team viewer with license noDear Sir, activating team viewer with license no
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Merged: Short connection timeout then connection blockedThis discussion has been merged.
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Can't delete accountWhen trying to delete my account by pressing "Delete account" in the Web-UI it just shows…
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my account is disablemy account is disabled because I was working in a company and I used my personal email to create a…
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Merged: Licence limits max duration to a partner.This discussion has been merged.
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Merged: I have been using team viewer for years for personal purposes.This discussion has been merged.
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Merged: Account being blockedThis discussion has been merged.
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CONNECTION PROBLEMGOOD DAY EVERY ONE I HAVE PROBLEM ON THE CONNECTION AFTER LOG IN THE CONNECTION LOST VERY QUICK ITS…
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add on for Newlad model NQ300 device is not working, where i can downloadHi , we use to work with quick support apk newlnad devices, in your webpage said that is supported,…
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Logging in to free sessionsI cannot figure out how to download [The PDF has been removed as per the community guidelines.]
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Merged: TeamViewer connection droppingThis discussion has been merged.
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Merged: free versionThis discussion has been merged.
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Merged: Entered incorrect TeamViewer ID when requesting for a resetThis discussion has been merged.
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Apply new registry settings fileEdit: moved to Previous Versions thread. Not sure how to delete here. https://community.teamviewer.…
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"Your current version of TeamViewer is non-genuine and has been illegally modified." How to fix it?I cannot use TeamViewer because when I want to connect to remote computer I get a message "You…
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I'VE DOWNLOADED THE TEAM VIEWER BUT NOT GETTING MY TEAM ID?I'VE DOWNLOADED THE TEAM VIEWER BUT NOT GETTING MY TEAM ID?
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MAC OS X Big Sur TeamViewer 15.15.5 connecting.........and stops.I am running the latest OS X 11.2.3 and App version 15.15.5 on both machines and I am not able to c…
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ActivationI did not receive any email with activation. How can I activate licence? Thanks
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Merged: Constant Time OutsThis discussion has been merged.
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2 of 8 video taken from TeamVierwer sesion are corruptAny solution to repair/recover the files?
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Error Adding User to Company account"Error The user has joined the company but not all of his/her data could be migrated. Please c…
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Cancelling a subscription licenseThis discussion was created from comments split from: Manchester United and TeamViewer.
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Commercial UseThis discussion was created from comments split from: I have just signed up for an individual emote…
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Need LAN only infoHello, I'm looking to use the LAN only option on a number of pc's with no internet access. I would …
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Add new e-mail to white list (policy)Hi All. I have a strange problem. When I try to add a new person's email address to the policy (whi…
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Merged: Personal use blocked after 1 minuteThis discussion has been merged.
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Merged: disconnection after few secondsThis discussion has been merged.
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